Mian Restaurant Manager

Essential Duties and Responsibilities

• Partners with other Managers and Culinary to create a cohesive team across all F&B Operations.
• Responsible for ensuring proper staffing for forecasted volume and budgetary guidelines.
• Manages labor & other expenses to budget.
• Responsible for development & performance of FOH Assistant Managers, supervisors and front line staff.
• Effective communicator to leadership, front line, support departments and customers.
• Responsible for hiring, managing, developing the food operations team.
• Cultivates relationships with support departments ensuring expected outcome and team work.
• Communicates with operational departments and ensures appropriate information disseminated to F&B staff.
• Collaborates with the marketing team, creating plans to engage our customers and team.
• Establishes performance & profit objectives for properties F&B outlets.
• Programs/ updates menus and specials in Micros.
• Responsible for creation, implementation & enforcement F&B procedures.
• Responsible for setting & maintaining a high level of expectations for food quality, service & overall culture.
• Models a high level of integrity, service and team engagement in all areas of our operation and support departments.
• Maintains open lines of communication and creates a team atmosphere with Culinary, Stewarding and Beverage Operations.
• Performs the duties and responsibilities associated with the Illinois Gaming Board Statewide. Voluntary Self-Exclusion Program as described in Section A of the Rivers Casino – Des Plaines ICS.
• Performs all other duties as assigned.

• Accredited degree or certification in hospitality management, culinary arts, catering or something similar and 3-5 years of experience in food & beverage front of the house/culinary management or a combination of the two preferred.
• Must possess outstanding interpersonal communications skills to effectively interface with guests and team members.
• Possesses ability to work under pressure.
• Computer literate in Microsoft Office or Google Workspace applications.
• Must be able to use a computer to enter requisitions.
• Must be able to understand and communicate Material Data Safety Sheets to all team members.
• Must be detail oriented.
• Must possess excellent leadership / motivation skills.
• Must possess excellent organization and planning skills.
• Must possess budget and mathematical skills.
• Ability to successfully fulfill the pre-employment process.
• Ability to work flexible shifts and days of the week including holidays.
• Ability to obtain and maintain all necessary licensing.

• Frequent walking.
• Bend, stretch, and stand for extended periods of time.
• Occasional lifting up to 15 pounds at a time.

• 3 – 5 years F&B leadership role, in gaming or hospitality environment.
• BA Degree in gaming/hospitality or related field.
• Excellent oral and written communication skills.
• Excellent leadership / motivation skills.
• Excellent organization and planning skills.
• Excellent knowledge in various computers programs including Microsoft Office (Word, Excel, etc.).
• Budget and mathematical skills.
• Ability to communicate with Team members and guests.
• Ability to successfully fulfill the pre-employment process.
• Ability to work flexible shifts and days of the week including holidays.
• Ability to obtain and maintain all necessary licensing.
• Frequent walking, standing, kneeling, twisting, bending and some lifting.

• Medical, Dental, Vision, and Life Insurance.
• 401K – 4% match to 5% Team Member Contribution.
• $1 Daily Meals.
• Earn up to 18 Days of Paid Time Off Your First Year.
• Free Shuttle from Rosemont’s Blue Line Station.
• Free Parking On-Site.
• Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren.
• Tuition Reimbursement.
• Fitness/Gym Reimbursement.
• Community Volunteer Opportunities.
• Leadership Training & Career Advancement Programs.
• Team Member Exclusive Discounts.