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Front Desk Guest Experience Specialist
Job in
Des Plaines, Cook County, Illinois, 60019, USA
Listed on 2026-07-14
Listing for:
Hilton Rosemont/Chicago O'Hare
Full Time
position Listed on 2026-07-14
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Hilton Rosemont is seeking a Front Desk/Guest Services Associate to greet guests, check in/out, and handle cashiering. You will verify reservations, process payments, and promote the hotel rewards program. The role emphasizes superior customer service, team coordination, and accurate reporting.
This position requires strong communication, knowledge of hotel services, leadership, and the ability to work indoors in a controlled environment. BASSET certification is required by policy.
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