More jobs:
IT Support Specialist Tier 1.; MSP
Job in
Des Plaines, Cook County, Illinois, 60019, USA
Listed on 2025-12-02
Listing for:
Bowman Williams
Full Time
position Listed on 2025-12-02
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
Overview
This range is provided by Bowman Williams. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range$50,000.00/yr - $60,000.00/yr
We are a FUN Chicago based IT company that offers IT services and support for small to large size businesses. Our primary focus is providing innovative technology solutions and IT services to our clients. We are looking for a motivated IT Helpdesk Technician Tier 1.5 to join our team!
Responsibilities- The hired IT Helpdesk Technician Tier 1.5 will be interacting with customers and end-users.
- Troubleshooting issues on systems.
- Backend system administration.
- Providing general technical support remotely.
- Computer Hardware;
Software Troubleshooting - Strong background with Windows 10
- Networking/troubleshooting knowledge
- Knowledge of Windows and Servers, Active Directory, Exchange On-Prem or Office 365
- 1+ years of experience working for a Managed Service Provider Required
- MCSA, MCSE, or CCNA preferred
- Salary $50,000-$60,000
- Monthly Team Lunches
- Hybrid work environment
- An open work environment where your ideas matter
- Quarterly team building events
- Full employer-paid healthcare
- 401k + company match
- Certification reimbursement and paid training
- Associate
- Full-time
- Information Technology
- IT Services and IT Consulting
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