IT - Lead Integration Analyst; WMS

Overview

Nippon Express Company, Ltd. ("NX") was founded in 1872 in Japan and is headquartered in Tokyo. NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities around the world.

Nippon Express U.S.A., Inc. ("NEU") was incorporated in New York in 1962 as a fully owned subsidiary of NX. NEU provides logistics solutions and comprehensive transportation services through its international freight forwarding and logistics network, including specialized handling of: air, land, sea and express packages; all types and sizes of cargo; personal effects and household goods; fragile and perishable freight; and livestock.

NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance. NEU operates at 55 locations in 27 states within the U.S., with approximately 1300 employees. NEU has enjoyed tremendous growth and success as one of the top five international freight forwarders in the world. We connect people with products throughout the world.

Purpose:

The Lead Integration Analyst – WMS is responsible for leading the design, optimization, and delivery of Warehouse Management System (WMS) processes across NX warehouses. This role provides senior-level functional, technical, and business process leadership within multidisciplinary project teams, ensuring standardized, high-quality, and on-time implementations. The Lead Integration Analyst acts as a subject matter expert and mentor, driving process consistency, integration quality, and continuous improvement across the organization.

This position is 100% onsite in Des Plaines, IL

• Lead the analysis and documentation of complex client and business requirements.
• Own the functional design, configuration, testing, and implementation of WMS processes across multiple warehouse operations.
• Serve as the primary subject matter expert for warehouse process design and WMS integrations.
• Provide strategic process optimization and improvement recommendations aligned with business objectives.
• Develop and review functional and technical specifications for WMS enhancements, EDI integrations, and reporting.
• Lead and oversee end-to-end testing activities, including integration and user acceptance testing.
• Act as a gatekeeper for warehouse process standardization and change management.
• Provide leadership, guidance, and training to key users, end users, and junior analysts.
• Ensure adherence to IT governance, methodologies, and implementation standards.
• Monitor project milestones and deliverables, proactively escalating risks to ensure on-time delivery.
• Deliver regular, structured project updates to internal leadership and external stakeholders.
• Build and maintain strong relationships with customers, vendors, and internal technical team and operations teams.
• Lead estimation efforts and provide input for RFP, RFI, and RFQ responses.
• Support special initiatives, system rollouts, and continuous improvement.
• Performs other duties as assigned.

Salary: $90,000 - $100,000

This salary range is a good faith estimate of the expected salary range for this position, based on a wide range of factors including qualifications, experience and training, operational and business needs and other considerations permitted by law. At NEU, it is not typical for an individual to be hired at or near the top of the range for the role.

• Bachelor’s degree or equivalent experience
• 7+ years of WMS implementation or integration experience
• Strong knowledge of warehouse operations and system landscapes
• Hands-on experience with WMS platforms(e.g., NX inhouse WMS, Infios, Blue Yonder, etc)
• Experience with EDI integrations and functional specifications
• Strong communication and stakeholder leadership skills
• Ability to manage multiple priorities in a fast-paced environment
• Willingness to travel domestically and internationally (Mexico/Canada)

Core Competencies

• Customer-centric and service-oriented mindset
• High level of integrity, accountability, and professionalism
• Ownership and leadership in driving outcomes
• Strong collaboration across global and multicultural teams
• Analytical problem-solving and clear communication
• Continuous improvement (Kaizen) mindset
• Adaptability and global perspective
• Ability to influence and align stakeholders without direct authority
• Strong attention to quality and detail

Organization Relationships:

Will work with all levels in the organization.

Work Environment:

(With or without accommodations) This position is predominantly sedentary office work and conversing on the phone.

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities and working conditions of the position. While it is intended to accurately reflect the position activities and requirements, management reserves the right to modify, add or remove duties and assign other duties as necessary.