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Field IT Support Specialist – End-User Solutions
Job in
Des Plaines, Cook County, Illinois, 60019, USA
Listed on 2026-07-20
Listing for:
LSSI
Full Time
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Lutheran Social Services of Illinois (LSSI) is hiring a full-time IS Field Support Specialist to provide level 1 and 2 IT help desk support, manage end-user devices, and assist with applications and infrastructure at LSSI locations.
The role emphasizes training users, following support processes, and maintaining knowledge of Windows systems, Microsoft 365, SharePoint and network services. A high school diploma is required; ITIL certs and a bachelor's degree are preferred.
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