Guidewire PolicyCenter Functional Lead

Role Name:
Guidewire Policy Center Functional Lead

Location:

Chicago / Hybrid

JOB DESCRIPTION:

Role Summary

The Guidewire Policy Center Functional Lead is responsible for leading the functional design and delivery of Guidewire Policy Center solutions across the policy lifecycle including New Business Endorsements Renewals Rewrites Cancellations Reinstatements and Underwriting functions The role acts as the primary bridge between business stakeholders product owners architects developers and QA teams to ensure business requirements are translated into scalable and effective Policy Center solutions Responsibilities commonly include leading requirements workshops defining solution approaches managing functional teams supporting Agile delivery and ensuring successful implementation outcomes

Key Responsibilities
Functional Leadership

Lead functional work streams for Guidewire Policy Center implementation and enhancement programs
Manage a team of Business Analysts and Functional Consultants
Own endtoend functional solutioning across Policy Center modules
Establish functional delivery standards templates and best practices
Mentor junior functional analysts and support knowledge transfer activities

Requirements Solution Design

Facilitate stakeholder workshops to gather and refine business requirements
Perform business process analysis and gap assessments
Translate requirements into
Epics
Features
User Stories
Acceptance Criteria
Functional Specifications
Lead solution discussions and recommend appropriate Policy Center configurations
Ensure solutions maximize Guidewire outofthebox capabilities before considering customization

Policy Center Functional Expertise

Provide leadership across

Policy Administration

Submission
Quote
Bind
Issue
Policy Change
Cancellation
Reinstatement
Renewal

Product Model

Products
Coverages
Conditions
Exclusions
Modifiers
Costs

Underwriting

UW Rules
UW Issues
Authority Profiles
Referral Workflows

Rating

Rating structure
Rating worksheets
Premium calculations
Integration with rating engines

Producer Agency Management

Producer hierarchies
Authority structures
Security models
Agency administration

Document Forms

Policy forms
Correspondence
Document generation requirements

Agile Delivery Leadership

Participate in PI Planning and Sprint Planning activities
Support backlog refinement and story elaboration
Manage crossteam dependencies and functional risks
Drive sprint demonstrations and business reviews
Support release planning and deployment readiness

Testing Quality Assurance

Review and approve test scenarios and test cases
Support SIT UAT and defect triage activities
Ensure requirements traceability from design through testing
Validate delivered functionality against business objectives
Support production validation activities postdeployment

Integration Data Collaboration

Collaborate with integration teams on
Billing Center integrations
Claims Center integrations
Portals
Rating engines
Third party data providers
Support data mapping and conversion activities
Review interface requirements and business rules
Ensure endtoend business process continuity across systems

Stakeholder Management

Serve as the primary liaison between business and delivery teams
Provide regular status updates to project leadership
Facilitate requirements signoff and solution approvals
Drive issue resolution and decision making forums
Build strong relationships with underwriting operations product compliance and technology stakeholders

Required Qualifications

Education

Bachelors degree in Business Insurance Information Technology or related discipline

Experience

10 years in PC Insurance
7 years of Guidewire Policy Center experience
Multiple endtoend Policy Center implementations
Experience in Agile and SAFe delivery environments
Experience leading distributed onshore offshore teams

Domain Expertise

Strong understanding of

Policy Administration
Underwriting
Product Configuration
Rating
Agency Management
Renewals
Policy Lifecycle Management

Preferred Qualifications

Guidewire Policy Center ACE Certification

Experience with Guidewire Cloud implementations
Knowledge of Billing Center and Clai Client enter

Experience with Commercial Lines and Personal Lines products
Familiarity with ISO bureau content and regulatory requirements

Experience with data migration and conversion programs

Key Skills

Functional

Requirements Management
Process Modeling
Business Analysis
Product Modeling
Underwriting Operations
Rating Concepts
Insurance Domain Expertise

Leadership

Team Leadership
Stakeholder Management
Risk Management
Conflict Resolution
Executive Communication

Tools

Guidewire Policy Center
Jira
Confluence
Azure Dev Ops
Visio
Microsoft 365

Success Metrics

Requirements quality and completeness
Sprint predictability and delivery performance
UAT success rate
Production defect leakage
Stakeholder satisfaction
Functional team utilization and maturity