Specialist, Distribution Parts

Job Specialist, Distribution Parts

Primary

Location:

Chicago

Organization:
Learjet Inc

Shift: Evening job

Employee Status:
Regular

Requisition: 14129 Specialist, Distribution Parts

• Insurance plans (Dental, medical, life insurance, disability, and more)
• Competitive base salary
• Retirement savings plan
• Employee Assistance Program
• Tele Health Program

• Adheres to General Work Requirements
• Provide proactive communication to Manager of Parts Distribution as well as other staff in the operations group
• Act as a point of contact to coordinate outbound parts issues to achieve excellence in AOG service and enhance Customer satisfaction
• Monitor workflow and provide input with respect to customer’s overall satisfaction
• Liaise between in‑house Bombardier departments, in‑house logistics provider and off‑site internal customers to increase effective communication and resolve customer issues
• Understand the areas of responsibilities of other departments and facilitate and coordinate resolution
• Provide input to coordinate and plan resource coverage with internal departments and logistics partner
• Strong ability to analyze and understand customer issues and deliver Bombardier’s response quickly, professionally & effectively to reach a mutually acceptable outcome
• Working knowledge of SAP warehouse management system

• 2-4 years experience in a customer service, inventory management, warehouse management or logistics/transportation role
• Ability to excel and remain calm under pressure
• Ability to work across a range of various levels within the company, disciplines and cultures
• Ability to plan, organize, prioritize and handle multiple time‑sensitive tasks in a demanding global environment
• Demonstrated ability to be a team player and take initiative, as well as the ability to be decisive
• Computer skills necessary to operate word processing, spreadsheet and presentation software (including but not limited to MS Office suite, Lotus Notes, SAP)

• Bachelor’s degree preferred
• Previous experience in the manufacturing industry and an understanding of commercial aircraft aftermarket preferred
• Basic knowledge of warehouse time‑sensitive environment preferred

Bombardier is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.