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Customer Care Team Lead: Coaching, Scheduling & Ops
Job in
Des Plaines, Cook County, Illinois, 60019, USA
Listed on 2026-08-13
Listing for:
Heartland Home Services
Full Time
position Listed on 2026-08-13
Job specializations:
-
Management
Client Relationship Management -
Customer Service/HelpDesk
Client Relationship Management
Job Description & How to Apply Below
Heartland Home Services is seeking a Customer Care Manager to lead a team of Customer Service Representatives, drive a world-class client experience, and support daily operations with reporting and staff development.
The role involves hiring, coaching, scheduling, and coordinating with the General Manager on staffing and training programs. A friendly, detailed individual with strong communication is preferred for this full-time position onsite.
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