Air Gateway Manager
Job in
Des Plaines, Cook County, Illinois, 60019, USA
Listed on 2026-08-30
Listing for:
Rhenus SE & Co. KG
Full Time
position Listed on 2026-08-30
Job specializations:
-
Management
Operations Management, Supply Chain & Logistics, General Management
Job Description & How to Apply Below
- Lead the daily operations of the Air Freight Gateway, ensuring efficient execution of import and export shipments while meeting service, quality, and profitability objectives.
- Build, develop, and mentor a high-performing gateway team by fostering accountability, collaboration, and continuous professional development.
- Establish and maintain standardized operating procedures aligned with global best practices and company standards.
- Ensure compliance with all applicable aviation, customs, security, and regulatory requirements.
- Develop and maintain strong relationships with airlines, trucking providers, customs authorities, and other strategic logistics partners.
- Monitor operational KPIs, productivity, service performance, and financial results, implementing improvements to optimize efficiency and control costs.
- Lead the resolution of operational challenges, customer escalations, and service disruptions while maintaining a high level of customer satisfaction.
- Partner closely with Procurement, Product, Sales, Branch Operations, and overseas offices to support network development and deliver end-to-end logistics solutions.
- Identify opportunities to improve operational processes, system utilization, visibility, and overall service performance.
- Collaborate with regional leadership to support strategic initiatives, gateway expansion, and new trade lane development.
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