VP Governance & Performance

VP, Governance & Performance

Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich.,

and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol "WTFC."

Why Join Us?

• An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 10 years) and Employee Recommended award by the Globe & Mail (past 6 years)
• Competitive pay and discretionary or incentive bonus eligible
• Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few.
• Family-friendly work hours
• With 175+ community bank locations, we offer opportunities to grow and develop in your career.
• Promote from within culture.

What You'll Do:

• The VP, Governance & Performance has primary responsibility for the oversight of:
• HMDA/CRA data integrity activities. Maintaining Centralized Loan Operations department procedures.
• Review of Bank Control, table changes as well as all key data field additions, deletions, and changes in IBS and ACBS.
• Activity analysis and reporting which includes providing service level measurements to the Wintrust charters.
• Development, coordination and delivery of training within Centralized Loan Operations.

Department Leadership:

• Manage all department responsibilities including:
• Monitoring daily workflow to ensure necessary functions are processed in a timely manner as outlined above and in line with documented Policies and Procedures.
• Maintaining and refining department level procedures.
• Coordinating training efforts across the team.
• Handling more complex scenarios and escalations as needed.

People Development:

• Create a high performing team by providing coaching, career development opportunities and feedback to direct reports and team members.
• Establish group and individual team member goals.
• Provide team members with appropriate training and support to promote a strong understanding of daily responsibilities and management's expectations.
• Confirm all team members successfully complete mandatory regulatory compliance and related training.

Innovation, Efficiency & Process Improvement:

• Optimize daily activities by identifying efficiency opportunities including process changes; staff allocation & upskilling; outsourcing, and technology solutions inclusive of existing vendor tools, artificial intelligence and RPA.
• Collaborate with partners (e.g. Product and IT) to improve operating effectiveness.

Qualifications:

• 7-10 years, including prior management experience
• Strong leadership and managerial skills to build the team including creating the department, vision, talent development plans, and coaching strategies for team success
• Strong enterprise awareness and alignment, including governance, planning, delivery, and change management processes for operating in an evolving environment
• Tenacity and inclination to seek out and implement procedural / process improvements in maturing the department
• Prior experience with core servicing platform IBS & ACBS/CLS, plus loan origination platforms such as nCino
• Exceptional service acumen, written and verbal skills to influence and effectively communicate with multiple roles and levels within the organization
• Competent with tools such as Outlook, Excel, Power Point and Salesforce
• Natural disposition for learning, collaborative, adaptive/flexible
• Advanced Computer Skills
• Bachelor's Degree or Equivalent

Benefits:

Medical Insurance
• Dental
• Vision
• Life insurance
•…