Member Specialist

Position Summary

Position Summary...

• Provides member service, maintains checkout area, resolves member issues and concerns, promotes Sam's Club products and services, provides guidance regarding self-service technology, processes member purchases, assists with payments, returns, refunds, and exchanges, follows safety standards including safety sweeps.
• Follows proper procedures for handling merchandise, corrects and reports unsafe situations to facility management.
• Maintains entrance areas, acknowledges members, verifies cards, identifies needs, assists with purchasing decisions, locates merchandise, resolves issues, promotes products, zones area, arranges merchandise, assists in transporting items, maintains safe environment.
• Maintains exit areas, reviews receipts, acknowledges members, helps secure assets, communicates potential criminal activity, maintains paperwork, logs, performs emergency procedures, ensures compliance.
• Assists with training of associates, teaches technology, delivers program rollouts, provides learning opportunities.
• Ensures area of responsibility maintained, handles returns, zones area, arranges merchandise, identifies shrink/damages.
• Complies with policies, ethics, using Open Door policy, and applying in executing business processes.
• Completes assignments by using policies, data, resources; collaborating; identifying priorities; communicating progress.
• Shows respect for individual, embraces differences, builds relationships, empowers others, supports integrity.
• Works as a team, communicates impact, motivates and influences.
• Mentors others, recognizes contributions, strengthens team.
• Acts with integrity, maintains highest standards, supports Walmart’s regenerative goals.
• Serves customers and members, delivers results, puts customer first.
• Pursues excellence, demonstrates curiosity, learns, takes risks, drives Continuous Improvements, embraces change.

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company‑paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
  
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• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For more information, see One.

Walmart at (Use the "Apply for this Job" box below)..

The hourly wage range for this position is $18.00 to $26.00*. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

• Retail experience including operating front end equipment (for example, cash register).
• Working with mobile retail applications.

• Retail experience including operating front end equipment (for example, cash register).
• Working with mobile retail applications.

101 W OAKTON ST, DES PLAINES, IL , United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.