Sales Training Manager

ANDERSEN CORPORATION

SUMMARY:

At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to be stronger and for everyone to have a healthier, happier place to live.

Our portfolio of brands — Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ — is crafted to serve customers across the new residential, home improvement and light commercial building sector.

Join our more than 13,000 employees who are inspired every day to deliver exceptional experiences that turn possibility into reality.

JOB DESCRIPTION:

The sales training manager will support sales manager in leading the sales team and ultimately increasing the branch bookings by increasing the effectiveness, as measured by close rate and revenue per appointment (RPA) of individual sales representatives and the team by providing coaching and training focused on improving sales process skills, product, installation and industry knowledge. Providing a support for sales manager responsibilities.

PRIMARY RESPONSIBILITIES:

Develop and implement new hire training for sales representatives to assure representatives are effective as timely and effectively as possible

Ride a long training. Complete a minimum of 3 ride-along visits per week focused on new sales reps and underperforming sales reps. Use a process of both observation and demonstration in the home to train. Debrief with sales reps and document results. Providing performance feedback to improve over all performance.

Analyze individual and team sales metrics to determine focus areas of training for individuals, sub-sets and the entire sales team. Develop and deliver specific training to increase effectiveness within identified areas or improvement including-close rate, RPA, first time close, use of FFA, quoting accuracy, installation knowledge and financing.

Responsible for running, non-rep assigned follow up appointments; maximizing the sales potential from these previously run appointments

Partners with sales managers in determining lead allocation on a daily basis.

Partner with product knowledge experts in the development and delivery of product knowledge and installation knowledge training to increase effectiveness of sales reps.

Partner with installation manager, internal operations manager, and tech measures on identifying areas of improvement within the sales support process. Provide necessary training and support to sales reps and team to continuously improve back office sales processes and paperwork.

Development and implementation of sales contests to focus on specified deliverables.

Develop and implement sales training topic to be delivered at weekly sales meeting.

Participate and support the ongoing sourcing, recruiting and selection of sales representatives.

Partners with sales reps in resolving open questions and issues post tech measure process

Partner with the Retail Development Sales manager in the implementation and delivery of CORO wide sales initiatives.

DIRECTION OF OTHERS:

Sales Admin Coordinator, coaching and training sales representatives.

QUALIFICATION AND SKILL REQUIREMENTS:

Four year degree or an equivalent combination of education and experience

Sales management experience a plus Valid driver’s license with acceptable accident and moving violation motor vehicle record

Five or more years of In-home sales experience

Computer skills and management of computer-based information

Planning and goal setting skills

Strong communication skills

Financial knowledge

Decision making

Customer orientation

Tolerance of ambiguity

Results orientation

Training/Coaching Providing performance feedback

Energizing othersPAY RANGE:$ - $CULTURE AND BENEFITS:

At Andersen, we believe our people are at the heart of everything we do. Every day, their talent, dedication and passion enables us to be the most trusted window & door company. To support our employees, we provide a comprehensive Total Rewards Package – a thoughtful combination of pay and benefits that reflects our commitment to investing in each team member’s wellbeing and success.

While specific benefits may vary by position or location, we’re proud…