Strategic Account Specialist

We are seeking a motivated, results-driven Strategic Account Specialist to drive growth within our division. This hybrid role blends new business development, strategic account management, and cross-functional collaboration across all service lines—including freight forwarding, customs brokerage, drayage, and warehousing. Ideal candidates will have experience in freight forwarding, pricing strategy, and supply chain optimization, along with a strong commercial mindset and proven client-facing skills.

This role is responsible for both developing new opportunities and expanding existing relationships within assigned accounts while ensuring high service quality and operational alignment. This is a high-impact role for someone who thrives on building relationships, driving growth, and delivering customized logistics solutions
. If you're commercially savvy and passionate about helping clients succeed, we want to hear from you.

• Build and maintain account plans for all assigned customers
• Expand services within key accounts across trade lanes and logistics functions (FFW, Customs, FRT, WHS, etc.)
• Identify and pursue up-sell/cross-sell opportunities aligned with client goals
• Identify and pursue new business opportunities in assigned territories and industry verticals
• Prepare tailored proposals, support RFQs, and drive opportunity closure
• Support marketing initiatives and attend relevant trade shows or networking events

• Serve as the primary commercial point of contact for assigned accounts
• Conduct regular client visits, QBRs, and performance reviews (minimum 2 per year per account) Track all client engagement and ensure