Customs Import Specialist - Des Plaines. IL

Customs Import Specialist I - Des Plaines, IL

Pay Range: $21.00 to $29.00

• Develop and provide excellent customer service to internal and external customers; advise of shipment details and provide quotations.
• Oversee shipment transportation by arranging, booking, and confirming space on flights, freight, cargo, and other transportation methods.
• Complete documentation for receipt of shipments, or review documentation to correctly process shipments.
• Process documents through the appropriate system in a timely manner to ensure compliance with established deadlines.
• Secure necessary documentation when incomplete information is provided; may involve more limited or first reviews.
• Trace key transaction information (HBL, commercial invoice, and other required documents) to determine if available; index and create tracking files to initiate clearance process once documents are received.
• Follow-up with carriers, manage pre-alerts daily, and maintain record of all communications in files.
• Assist in coordination and communication of release to carrier, internal or external customer.

• Education:
  
  High School Diploma or GED; less than one year related experience.
• Credentials:
  Professional certification may be required in some areas.
• Skills:
  
  Basic proficiency in Microsoft Office, internet, web-based and job-specific software applications; accurate typing skills and/or data entry skills; ability to add, subtract, multiply and divide.
• Characteristics:
  Responds promptly and professionally to customer needs; identifies and resolves problems in a timely manner; follows policies and procedures and understands laws, rules and regulations in the area of assignment.

• Competitive Paid Time Off and flexible PTO programs, including company paid holidays.
• 401(k) with company match.
• Health insurance including multiple health plans, prescription, dental, and vision coverage.
• Company‑paid life insurance, accident insurance, short‑ and long‑term disability coverage, and employee assistance plan.
• Voluntary benefits: additional life insurance, AD&D coverage, buy‑up short‑ and long‑term disability, critical illness, identity theft & legal plan.
• Employee benefits platform offering discounts on gym memberships, retail, travel, car and hospitality brands, and pet insurance.
• Tuition reimbursement program.

CEVA Logistics is an equal opportunity workplace and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of minorities, females, protected veterans, and individuals with disabilities.