Dock Attendant

Job Title

Dock Attendant

Full Time, Destin, FL, US

Harbor Walk Village offers waterfront shopping, boat, pontoon and jet ski rentals, world class fishing, aqua adventures, dolphin cruises, clubs and nightlife, weekly fireworks, seasonal festivals, live entertainment, and a variety of restaurants.

The Dock Attendant will successfully complete all tasks related to the smooth operation of the Marina as instructed to promote an overall ‘Legendary’ image. This role contributes to the customer’s delight and satisfaction by enhancing the appearance of every area of the docks.

$14 + tips

• Greet and serve all Marina customers quickly, providing excellent customer service.
• Provide efficient service with ice, fuel, bait, and other sundries as requested.
• Operate fuel pumps and follow all processes concerning payment.
• Follow all safety and compliance regulations, with daily inspections to ensure safe conditions.
• Keep the docks and customer areas clean and organized.
• Professionally maintain and clean equipment, docks, and bait areas as instructed by management.
• Exhibit a positive and energetic appearance in the workplace that contributes to the Marina’s objectives.
• Demonstrate attentiveness when customers are around the dock, assisting as needed.
• Assist customers with retail hanging/high-shelved retail items.
• Other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty with confidence. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Able to promote team attitude and support other team members and departments so that customers have a seamless experience while at the Marina.
• Efficiently provide excellent customer service.
• Previous knowledge of boats, watersports, marina operations a plus.
• Ability to work in a fast‑paced environment.
• Multitasking.

• High school diploma or general education degree (GED).
• A minimum of 1 year’s experience in customer service preferred.
• Boating/fishing experience preferred.

Must be able to speak, read, write, and comprehend the English language. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to effectively present information in one‑on‑one and small group situations to customers, clients, and other employees of the organization.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Ability to apply common sense understanding to carry out detailed but uncomplicated written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Flexibility to work nights, weekends, and holidays.

Valid driver’s license that has been in effect for at least three years, with no major violations.

All employees must adhere to all safety rules and regulations required by local, state, and federal authorities, wear the appropriate personal protective equipment necessary to perform the job in a safe manner, and will follow all safety rules per the Company’s Safety Policy.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand for long periods of time frequently; reach with hands and arms; talk and hear. The employee will walk and stoop, kneel, or crouch. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee must be able to lift 5-25 pounds regularly and over 25 with assistance as needed, as part of the daily responsibilities.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The physical environment requires the employee to work outside in the heat and the possibility of inclement weather. This role is highly physical in nature, carrying supplies throughout the course of the workday.