Field Services Engineer

Job Title

Field Service Engineer (Detroit, Michigan)

Great Lakes Region – Greater Detroit Metro Area (within a 4‑hour drive radius).

NOTE: You must be a U.S. Citizen (no work visas permitted). You will not be considered for this position if you reside outside the Michigan territory.

• Performs assigned planned maintenance, installation, repairs, adjustments, calibrations, and safety testing on imaging equipment including conventional X‑ray, ultrasound, CR, DR, and mammography.
• Performs incoming inspections, equipment quality control, testing, calibration, and image evaluation per manufacturer specifications and guidelines.
• Works closely with management, sales teams, and other service team members.
• Adheres to performance metrics (PM completion, call closure, parts returns, first‑call repair, escalation protocols, downtime, etc.).
• Maintains timely, accurate, thorough documentation through strong verbal and written communication, as required by management and policies.

• Willing to travel as backup to other areas on occasion.
• Valid driving license with satisfactory driving record.
• Successful background check and drug testing (pre‑ and post‑hire).
• Self‑driven, able to optimize performance without extensive supervision.
• Excellent verbal & written communication in a demanding, fast‑paced environment.
• Bachelor’s degree in electronic technology or engineering (preferred).
• Minimum of 1 year experience in repair and maintenance of imaging equipment.
• Strong knowledge of radiology physics, digital technology, mechanics.
• Knowledge of laws, regulations, radiation safety, and protection practices.
• Understanding of imaging performance standards and manufacturing practices.

• Electronics knowledge and basic troubleshooting.
• General knowledge of networked equipment.
• Strong oral, written, analytical, and organizational skills.
• Computer skills (MS Word, Excel, Outlook).
• Results oriented with excellent customer service.
• Hands‑on knowledge of VOM meters, radiation meters, hand tools, oscilloscopes, safety analyzers, imaging phantoms, power tools, HV probes, HV bleeders, test fixtures, and attenuation devices.

• Regularly lift/move up to 25 pounds; frequently up to 40 pounds.
• Stand, walk, sit, use hands to finger, handle, or feel; reach with arms; climb or balance; stoop, kneel, crouch, or crawl.
• Capable of driving for long periods while traveling.
• Capable of standing for extended periods.

Medical insurance. 401(k) plan with matching benefit.