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Job Description & How to Apply Below
ONSITEJob description
** Job Qualifications
*** Age:
Preferably between 18 and 40
* Education:
Minimum GCSE O-Level or equivalent
* Language:
Fluent in English (local language is an advantage)
* Experience:
Previous Housekeeping experience is an advantage
** Key Areas of Responsibility
**** 1. General Operations
*** Report to work on time, well-groomed, and in proper uniform
* Attend daily briefings and departmental meetings
* Be familiar with resort events, promotions, and emergency procedures
* Maintain high standards of cleanliness and hygiene at all times
* Follow daily task schedules and timelines
* Clean and prepare assigned villas according to department standards
* Ensure occupied and vacant villas are serviced on time
* Replenish minibar, amenities, and supplies as required
* Handle guest laundry according to standards
* Support deep cleaning, preventive maintenance, and special projects
* Maintain clean and organized pantries and storage areas
* Report damages, missing items, and equipment issues promptly
* Handle lost and found items according to policy
* Respond promptly to guest requests and concerns
* Assist in other housekeeping areas when required
* Follow safe handling and storage of equipment and linen
* Perform additional duties assigned by the Supervisor
** 2. Financial & Administrative
*** Support cost control and budget targets
* Follow purchasing and store requisition procedures
* Practice energy-saving and cost-efficient measures
* Avoid overtime without prior approval
** 3. Training & Development
*** Participate actively in training and team activities
* Support orientation and learning programs when required
* Lead by example with a positive and professional attitude
** 4. Policies & Procedures
*** Follow company grooming and conduct standards
* Comply with all hotel policies and procedures
* Understand and reflect the organization’s mission and values
* Handle guest complaints professionally
* Practice proper communication and telephone etiquette
* Act ethically and in line with local laws
** 5. Health & Safety
*** Maintain high personal hygiene standards
* Follow all health, safety, and fire procedures
* Report hazards and unsafe conditions immediately
*
* Note:
** This job description outlines the main responsibilities of the role. Other reasonable duties may be assigned as needed.
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