Food & Beverage Supervisor

Food & Beverage Supervisor The Chedi Katara Hotel & Resort Full time

ONSITEJob description
** Job Qualifications*
* • Preferably diploma or degree in Hospitality or Tourism Management  
• Minimum 2 years of experience in luxury hotel operations.  
• Strong problem-solving, administrative, and interpersonal skills
*
* Key Responsibilities:

**** 1. Customer Service*
* • Deliver the brand promise and ensure exceptional guest service at all times  
• Maintain positive guest relationships and handle inquiries/complaints professionally  
• Support internal customers and foster effective cross-department communication
** 2. Financial*
* • Support the Outlet Manager in achieving revenue targets  
• Ensure compliance with financial policies, cash handling, and reporting standards  
• Assist with inventory control and the proper care of operating equipment  
• Embrace new technology that improves productivity and workflow
** 3. Operations*
* • Ensure all brand standards and audit requirements are met  
• Work collaboratively with other outlets and departments  
• Maintain cleanliness and organization of the outlet (front and back of house)  
• Have full menu knowledge and upsell effectively  
• Perform cashiering functions and balance transactions accurately  
• Be present on the floor during peak periods to support the team
** 4. People Management*
* • Ensure grooming and punctuality standards are consistently maintained  
• Support the training, coaching, and development of team members  
• Encourage creativity, engagement, and adherence to company values  
• Ensure compliance with safety, hygiene, and HR policies
** 5. Additional Duties*
* • Attend required trainings and departmental meetings  
• Uphold professional behavior and represent the hotel positively  
• Stay updated on industry changes and adjust operations accordingly  
• Perform any other tasks assigned by managementEN
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