Banquet Captain

Job Information

Job Number:
Job Category:
Food and Beverage & Culinary

Location:

1 West Bay Lagoon, Doha, Qatar

Schedule:

Full Time
Position Type:
Non-Management

At The Ritz-Carlton, Doha, we are seeking passionate individuals to join our esteemed team and bring their expertise to our service philosophy. The Banquet Captain is responsible for supervising banquet service operations to ensure flawless execution of events in accordance with The Ritz‑Carlton Gold Standards.

• A rewarding career within one of the most recognized and prestigious luxury brands in the world.
• Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.
• Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.
• Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.
• A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more.
• Exclusive training and leadership development programs.
• Recognition and rewards for exceptional service.
• Preferential Members Rates at Marriott Hotels Globally.
• Dining & Wellness discounts for your family and you.
• Medical Insurance Coverage.
• An HR team dedicated to your success and wellbeing.

Service & Guest Experience

• Lead and supervise banquet service staff during meetings, conferences, weddings, and special events.
• Ensure all events are executed according to BEOs, brand standards, and guest expectations.
• Anticipate guest needs, personalize service, and create memorable experiences consistent with The Ritz‑Carlton service values.
• Serve as the primary point of contact during events to handle guest requests, concerns, and service recovery when needed.
• Maintain professional service etiquette and appearance at all times.

Operational Execution

• Conduct pre‑event briefings to communicate event details, service sequence, and assignments.
• Coordinate with Culinary, Sales, Stewarding, and Event Management teams to ensure seamless event flow.
• Confirm correct setup of function rooms, including table arrangements, décor, audio‑visual support, and service equipment.
• Supervise food and beverage service to ensure correct timing, presentation, quality, and temperature.
• Monitor compliance with food safety, hygiene, and alcohol service standards.

Leadership & Team Management

• Assign duties and manage staffing levels during events.
• Coach, motivate, and support banquet associates to maintain high service performance.
• Assist with training new team members and reinforcing brand service standards.
• Model Ritz‑Carlton leadership behaviors and promote a respectful, inclusive work environment.

Administrative & Quality Control

• Verify accuracy of BEOs, guest counts, menu selections, and timing.
• Ensure billing accuracy by confirming consumption, charges, and event completion details.
• Maintain cleanliness, organization, and proper handling of banquet equipment and storage areas.
• Participate in daily line‑ups, departmental meetings, and continuous improvement initiatives.

• Previous banquet or food & beverage supervisory experience, preferably in a luxury hotel environment.
• Strong leadership, communication, and interpersonal skills.
• Excellent attention to detail and ability to multitask in a fast‑paced environment.
• Solid understanding of banquet service styles (plated, buffet, cocktail, family style).
• Working knowledge of food safety, hygiene, and beverage service standards.
• Ability to work flexible shifts, including evenings, weekends, and holidays.

Education:

High school diploma or G.E.D. equivalent.
Related

Work Experience:

Less than 1-year related work experience.
Supervisory

Experience:

No supervisory experience.
License or Certification:
None.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law.