Service Technician - Tubman Laws Hall

Service Technician - Tubman Laws Hall

Department: Property Maintenance

Employment Type: Full Time

Location: Tubman Laws Hall - Dover, DE

Reporting To: Service Manager

Compensation: $21.00 / hour

Our Service Technicians are a crucial part of the property’s facilities maintenance team, reporting to the Service Manager or Senior Service Manager. This role involves performing maintenance tasks, executing work orders, and supporting preventative maintenance efforts to ensure the property is well-maintained for our residents. The ideal candidate will have strong attention to detail and a commitment to safety and cleanliness.

At ACC, there are always opportunities to gain new certifications, and grow in your facilities maintenance career – whether it is supporting nearby properties or on the job training.

• Perform work orders in a timely manner, ensuring quality and efficiency.
• Close out work orders in the system, including using system tools for tracking.
• Assist in property turn process and coordinate with vendors for efficient execution.
• Execute preventative maintenance tasks as assigned, to maintain property operations.
• Conduct inspections of public areas and resident apartments to ensure maintenance standards are met and sustained.
• Safely operate, maintain, and repair all facility equipment, adhering to safety protocols and best practices.
• Assist vendors by escorting them on‑site and facilitating their work as needed.
• Maintain clean and orderly shop, storage, and back‑of‑house environment, ensuring all tools and supplies are organized.
• Assist with coordinating with vendor services such as snow removal, landscaping.
• Assist with curb appeal, trash collection, and cleaning as assigned.
• Other duties, as assigned by supervisor.

The ideal candidate for the Service Technician role is a detail-oriented and safety-conscious maintenance facilities professional with experience in residential facilities maintenance, including apartment maintenance or maintenance technician responsibilities or a related field, and the ability to support a variety of maintenance tasks. This role includes completing work orders, supporting preventative maintenance, and assisting with overall property upkeep to ensure a safe and well-maintained environment for residents.

Candidates should have a foundation in maintenance tasks and be comfortable working independently while following established processes and safety standards. While not all candidates will have experience across every technical area, they should be ready to develop their skills and grow within facilities maintenance operations.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the minimum knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/

Experience:

• Experience in residential facilities maintenance.

This role is subject to an after‑hours on‑call rotation. Must be available to respond and prepare to inclement weather situations, as applicable.

• Talk/hear.
• Stand; walk; use hands to finger, handle or feel, and reach with hands and arms.
• Occasionally required to sit; climb or balance; and stoop, kneel or crouch.
• Lift and/or move up to 50 pounds.
• Close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

• Benefits:
  • Dental
  • Vision
  • 401(k) with Employer Matching
  • Medical & Dependent Care Flexible Spending Accounts (FSA)
  • Life Insurance
  • Sick Leave
  • Paid Time Off
  • Paid Pregnancy & Childbirth Leave
  • Paid Paternity Leave
  • Health Insurance
  • Health Savings Account (HSA) with Employer Matching
  • Short-Term & Long-Term Disability
• Perks:
  • Preferred Membership Pricing at Local & National Companies
  • Core Giving Volunteer Days
  • Referral Program
  • Charity Matching Program