Custodial Account Manager

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world.

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The Custodial Account Manager is responsible for overseeing custodial staff and ensuring the cleanliness, safety, and maintenance of school buildings and facilities. This will be responsible for managing the cleaning staff, ensuring high standards of cleanliness, and maintaining a safe environment. The ideal candidate will have strong leadership skills, a keen eye for detail, and extensive knowledge of custodial practices.

Qualifications:

* High school diploma or GED required; degree in facilities management, hospitality, or a related field preferred.

* Minimum of 5 years of experience in custodial or janitorial services, with at least 2 years in a supervisory role.

* Strong knowledge of cleaning techniques, materials, and equipment.

* Experience with custodial management software and tools.

* Valid driver's license and ability to successfully complete all screenings requirements for ABM and the client.

* Relevant certifications such as Certified Custodial Technician (CCT) or Cleaning Management Institute (CMI) preferred.

Skills and Abilities:

* Excellent leadership and team management skills.

* Strong organizational and time management skills.

* Effective communication and interpersonal skills.

* Attention to detail and commitment to quality.

* Ability to work independently and make decisions in a fast-paced environment.

* Computer literacy, specifically with Microsoft programs is a must.

Work Environment:

* Must be able to perform physical tasks, including lifting, bending, and operating cleaning equipment.

* Availability to work flexible hours, including early mornings, evenings, weekends, and holidays, as needed.

Manager Duties

* Full scope of work evaluation of all custodial frontline staff.

* Manage cleaning task assignments and monitor completion to ensure standards are met.

* Assign and conduct regular inspections of assigned buildings and facilities.

* Provide ongoing training on cleaning procedures, safety, and equipment use.

Administrative Responsibilities

* Manage inventory of cleaning supplies and equipment.

* Payroll adherence for all frontline staff including hourly Supervisors

* Assist Custodial Manager with related to custodial operational tasks.

* Prepare reports on staff performance, maintenance issues, and cleaning schedules.

* Ensure compliance with university policies and safety regulations (OSHA, etc.).

Operational Duties

* Develop and implement cleaning schedules for daily, weekly, and periodic tasks.

* Coordinate support for special events, emergencies, and seasonal projects (e.g., floor waxing, window cleaning, snow removal).

* Respond to custodial emergencies, such as spills, floods, or biohazards.

* Operate cleaning equipment when needed and assist staff during shortages or high-demand periods.