Custodial Account Manager

Position Summary

The Custodial Account Manager oversees custodial staff and ensures the cleanliness, safety, and maintenance of school buildings and facilities. The role requires strong leadership, a keen eye for detail, and extensive knowledge of custodial practices.

1701 Morrow Ave, North Chicago, IL 60064

Monday to Friday 8:00‑5:00 with flexibility.

Annual salary: $60,629.00 (US Dollars). The listed pay is the salary range; specific offers may vary based on the applicant’s education, experience, skills, and market alignment.

ABM offers a comprehensive benefits package.

• Full scope evaluation of all custodial frontline staff.
• Manage cleaning task assignments and monitor completion to ensure standards are met.
• Assign and conduct regular inspections of assigned buildings and facilities.
• Provide ongoing training on cleaning procedures, safety, and equipment use.
• Manage inventory of cleaning supplies and equipment.
• Ensure payroll adherence for all frontline staff, including hourly supervisors.
• Assist the Custodial Manager with custodial operational tasks.
• Prepare reports on staff performance, maintenance issues, and cleaning schedules.
• Ensure compliance with university policies and safety regulations (OSHA, etc.).
• Develop and implement cleaning schedules for daily, weekly, and periodic tasks.
• Coordinate support for special events, emergencies, and seasonal projects (e.g., floor waxing, window cleaning, snow removal).
• Respond to custodial emergencies such as spills, floods, or biohazards.
• Operate cleaning equipment when needed and assist staff during shortages or high‑demand periods.

• High school diploma or GED required; degree in facilities management, hospitality, or related field preferred.
• Minimum five years of experience in custodial or janitorial services, with at least two years in a supervisory role.
• Strong knowledge of cleaning techniques, materials, and equipment.
• Experience with custodial management software and tools.
• Valid driver’s license and ability to complete all screening requirements for ABM and the client.
• Relevant certifications such as Certified Custodial Technician (CCT) or Cleaning Management Institute (CMI) preferred.

• Excellent leadership and team management skills.
• Strong organizational and time‑management skills.
• Effective communication and interpersonal skills.
• Attention to detail and commitment to quality.
• Ability to work independently and make decisions in a fast‑paced environment.
• Computer literacy, especially with Microsoft programs.

• Must be able to perform physical tasks including lifting, bending, and operating cleaning equipment.
• Availability to work flexible hours, including early mornings, evenings, weekends, and holidays as needed.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM provides reasonable accommodation to individuals with disabilities upon request.

ABM participates in the U.S. Department of Homeland Security E‑Verify program.

ABM is a military‑friendly company employing thousands of veterans.