Sales Manager – Conference & Events Sales - InterContinental Festival

Hotel: Dubai Festival City (DXBHB), PO 45777, 45777

Do you see yourself as a Sales Manager for Inter Continental Hotel® Dubai Festival City?

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the Inter Continental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

The Inter Continental Hotels Group® at Dubai Festival City consists of four hotels. These include the luxury and lifestyle brand Inter Continental, the lavish long-stay Inter Continental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn & Suites. In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by Inter Continental, the luxurious Spa Inter Continental, and state-of-the-art gym and swimming pool facilities.

We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.

A little taste of your day-to-day

• Develop and execute event strategies by defining clear goals, objectives, and budgets, while collaborating with stakeholders to determine event themes, formats, and target audiences.
• Develop, manage, and monitor event budgets, track payments and expenses, and ensure financial accountability. Make strategic decisions to optimize resources and deliver desired outcomes within approved budgetary limits.
• Oversee all logistical aspects of events, including venue selection, accommodation, transportation, audiovisual requirements, catering, and equipment rentals, ensuring smooth operations and timely execution.
• Build and maintain strong client relationships by understanding their event requirements and delivering exceptional customer service. Collaborate closely with clients to develop tailored event concepts, themes, and programs.
• Oversee on-site event operations, including staff coordination and issue resolution, to ensure a seamless and memorable experience for all participants.
• Identify and mitigate potential risks and challenges associated with events by developing contingency plans and ensuring full compliance with legal, health, and safety regulations.
• Collect feedback from clients and attendees, analyze performance data, identify areas for improvement, and implement enhancements for future events.
• Develop into a Destination Dubai and UAE market expert in Meetings, Incentives, Congresses, and Exhibitions (MICE) by acquiring in-depth knowledge of hotel competitive sets, STR performance for the hotel and its competitors, and the socio-economic factors in Dubai, the UAE, and globally that impact the hospitality industry.
• Acquire in-depth knowledge of the business model, concepts, market dynamics and trends, exhibitions, and key geographic markets within the managed client portfolio.
• Build and strengthen relationships across all business units and hierarchical levels within the customer’s organization to achieve a relationship score of at least 5 (on a scale of 1–10) for prospects qualifying as potential IHG DFC accounts.

What we need from you

• High level of passion, enthusiasm and drive for results
• Excellent communication skills across all mediums – presentation, telephone, correspondence, face to face etc. in English and preferable a 2nd language.
• Strong interpersonal skills to develop and foster beneficial relationships.
• Ambitious and eager to learn and grow.
• High level of common sense and high skill of problem solving…