Sales Manager, Leisure; Hotel

Company Description

Discover the warm French-Polynesian welcome of our luxury 5 star beach resort situated on the East Crescent of the world famous Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific.

Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.

With magnifique touches of French elegance interlaced throughout the hotel, we invite you to ‘Live the French way’ and indulge in excellence.

Proactively manage a pre-determined number of key accounts/key prospects and other active accounts to ensure maximum production to meet set targets.

• Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow-up is done in a timely manner.
• Proactively prospect new accounts for Sofitel The Palm, Dubai, and follow the sales process through to convert into ‘producing’ accounts.
• Take personal responsibility to ensure that all accounts are properly updated in the system and that the system is utilized to its full capacity.
• Maintain up-to-date activity and rate information for each account.
• Understand and be in a position to action any group and event enquiry and ensure accurate handover for follow-up to Inspired Meeting team.
• Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.
• Ensure accurate follow-up and communication both internally to reservations and accounting departments, and confirmation to the client.
• Ensure property rate sheets are accurate at all times.
• Communicate any obstacles to completing action plans to the Director of Sales - Leisure.
• To arrange and manage familiarization / educational trips in line with business needs.
• Entertain clients and potential clients in hotel outlets to showcase our property and special “Savoir Faire”.

• Min. 2 years in a similar role in the luxury hospitality industry
• Min. 2 years’ experience actively managing Tour Operator relationships within their respective markets
• Language skills – at least 2 or 3 other languages over and above English – preferably German, French, or Russian
• Min. 2 years’ experience actively managing Tour Operator relationships within their respective markets
• Language skills – at least 2 or 3 other languages over and above English – preferably German, French, or Russian