Assistant Restaurant Manager - Samovar Lounge

Overview

One&Only Royal Mirage Resort in Dubai is seeking an Assistant Restaurant Manager to join the F&B team.

• Ensure all guests receive personalized and high-quality service.
• Handle VIP guests and special requests professionally.
• Resolve guest complaints promptly and effectively.
• Maintain 5-star service standards at all times.
• Monitor guest satisfaction scores and feedback. Manager in preparing annual operating budget.
• Supervise daily restaurant operations.
• Ensure proper table setup, hygiene, and ambiance.
• Coordinate with kitchen for smooth food service.
• Maintain service timing and quality control.
• Oversee opening and closing procedures.
• Assist in recruiting, training, and mentoring staff.
• Conduct daily briefings and shift meetings.
• Ensure grooming and uniform standards.
• Monitor staff performance and productivity.
• Prepare duty rosters and manage scheduling.
• Monitor daily sales and revenue targets.
• Control food and beverage costs.
• Assist in budgeting and forecasting.
• Handle cash, billing, and POS systems.
• Prepare operational reports for management.
• Ensure compliance with health and safety regulations.
• Maintain HACCP standards and food safety protocols.
• Conduct regular inspections for cleanliness.
• Ensure compliance with hotel SOPs and brand standards.

• Strong leadership and communication skills
• Excellent guest handling abilities
• Knowledge of fine dining service styles
• Wine & beverage knowledge
• Conflict resolution skills
• Time management & multitasking
• Strong understanding of luxury hospitality standards
• Worked in a luxury 5 star hotel for at least 2 years
• Excellent communication skills in English