Amusement Service Technician

Accel Entertainment, Inc. (NYSE: ACEL) is a leading operator of gaming terminals in the United States, serving more than 27,000 electronic gaming machines across 4,300+ third‑party establishments in ten states. In addition to terminal operations, we provide turnkey retail solutions that include manufacturing, content, payments, loyalty, 24/7 customer service, data analytics and cash logistics. The company’s Fairmount Park Casino & Racing, opened in April 2025, hosts a large electronic gaming inventory and comprehensive gaming amenities.

The primary responsibilities of this position include maintaining and repairing ATMs, amusement equipment, and redemption devices for Accel Entertainment, loading and unloading supplies, and assisting in other operational areas as needed.

• Respond to and troubleshoot service calls for equipment repairs in a timely manner
• Interact with clerks, restaurant staff, management, and customers to resolve issues
• Provide exemplary customer service at all times
• Manage inventory to ensure parts are available when repairs are needed
• Complete all necessary documentation for device entry, logs, and auditing procedures on amusement devices, dispensers, and ATMs
• Assist with loading and unloading of supplies as required

• Great customer service skills
• High school diploma or equivalent
• Terminal Handler's License (costs covered by company)
• Relevant experience preferred but not required (ATM, amusement, gaming, or mechanical aptitude such as HVAC, low voltage, cable, phone, internet, automotive)
• Ability to communicate effectively and follow written or verbal instruction
• Strong organizational, problem‑solving, and analytical skills
• Computer literacy helpful but not required
• Valid driver’s license
• Frequent requirement to lift or push weights up to 50 pounds

Base Pay Range: $18–$22 per hour (based on experience). This range represents the low and high end of the anticipated base salary and will be influenced by qualifications, experience level, and skillset. Voluntary full‑time employment benefits include medical, dental, and vision plans; life, AD&D, critical illness, and hospital insurance; short‑ and long‑term disability; identity/legal protection; access to FSA and HSA accounts.

Full and part‑time employees are eligible to contribute to traditional and/or Roth 401(k) plans. The Employee Assistance Program (EAP) offers counseling for mental health, finances, adult care, disability, and grief.

Accel Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.