Public Area Cleaner

# Public Area CleanerQ Casino + Resort
- Dubuque, IA 52001;
Hilton Garden Inn
- Dubuque, IA 52001;
The Key Hotel
- Dubuque, IA 52001## Overview Salary Range $15.25 Hourly Level Entry Position  Type Full Time## Description###
** THE KEY HOTEL HILTON GARDEN INN DUBUQUE Q CASINO + RESORT**###
** Public Area Cleaner
***
* POSITION SUMMARY:

** To ensure all hotel public areas are maintained in a clean, safe, hygienic, and presentable condition that meets hotel standards and enhances guest satisfaction.
** ORGANIZATIONAL RELATIONSHIPS:
**
* Reports to:

Housekeeping Manager
** SPECIFIC

DUTIES AND RESPONSIBILITIES:

*** Maintain cleanliness of assigned public areas.
* Lobby and reception areas
* Corridors and hallways
* Elevators and elevator lobbies
* Public restrooms
* Meeting rooms and function spaces
* Staircases* Fitness center and spa common areas
* Public entrances and exits
* Outdoor guest-accessible areas
* Administrative office common areas
* Reporting maintenance issues and safety hazards.
* Ensuring cleaning equipment is used safely.
* Following hotel hygiene and safety standards.
* Responding promptly to guest requests within their scope.
* Practice waste management procedures, including waste collection, recycling separation, proper disposal, liner replacement, and hand hygiene practices.
* Follow all workplace safety procedures, including promptly addressing wet floor hazards, handling and storing chemicals according to safety guidelines, and operating equipment safely to prevent accidents and injuries.
* Maintain professional interactions with guests.
* Report property damages, concerns or hazards.
* Adhere to Lost and Found procedures, including securing found items, notifying supervisors, documenting details, and submitting items per hotel policy.
** REQUIRED

SKILLS AND ABILITIES:

*** Exceptional written and verbal communication skills.
* Strong analytical and critical-thinking abilities.
* High emotional intelligence and interpersonal effectiveness.
* Proven ability to influence and collaborate across levels and functions.
* Strong organizational skills with attention to detail and follow-through.
* Demonstrated ability to manage multiple priorities in a dynamic environment.
* Detail-oriented with a focus on quality and consistency.
* Maintains discretion and respects guest privacy.
* Delivers work that meets high cleanliness and service standards.
* Interacts with guests in a professional and courteous manner.
* Able to read product labels and communicate effectively with guests.
* Basic English reading, writing, and speaking skills preferred.
** EDUCATION, TRAINING AND

EXPERIENCE:

*** Legally authorized to work in the United States.
* Previous hotel housekeeping experience a plus, but not required.
** WORKING ENVIRONMENT AND CONDITIONS
*** Worker is subject to indoor and outdoor environmental conditions, including extremes in heat and cold.
* Subject to noise, and vibration.
* Subject to hazards (moving mechanical parts, electrical current, scaffolding, exposure to chemicals).
* Subject to atmospheric conditions affecting respiratory system or skin (fumes, dusts, mists, gasses, poor ventilation).
* Subject to oils and other cutting fluids
* In certain situations, could be required to wear a respirator.
** MENTAL AND

PHYSICAL REQUIREMENTS
*** Climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, repetitive motions.
* Heavy work, exerting up to 100 lbs. of force occasionally.
** EQUIPMENT AND TOOL
*** Cleaning Equipment
* Cleaning trolley/cart
* Vacuum cleaner
* Mop and bucket
* Dust mop
* Wet floor signs
* Duster* Scrubbing pads
* Toilet brush
* Chemicals* Glass cleaner
* Multi-purpose cleaner
* Disinfectant* Floor cleaner
* Toilet cleaner
* Furniture polish (if applicable)
* PPE* Gloves
* Safety shoes
* Face mask (when required)
* Safety goggles (when handling chemicals)
** CULTURAL FIT AND VALUES
** Embodies our FORT values—Fun, Ownership, Respect, and Teamwork—by fostering collaboration, transparency, and a service-oriented mindset toward both the organization and the community.
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