Marina Attendant

Treasure Island Resort & Casino
Welch, MN 55089, USA

SUMMARY: To assist Marina and RV Park guests. Responsible for a high level of guest service as described in your departments guest service standards. May be 16 years of age or older.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Answer phones and assist guests with Marina and RV Park reservations, registration and directing to slips / parking spots
• Clean and maintain docks, restrooms and Marina and RV Park grounds
• Assist in the preparation for Marina functions
• Process sales, collect fees, process credit card transactions and provide receipts
• Monitor and communicate with guests on marine band radio
• Perform sewage pump-outs and fueling
• Assist guests with connections to electric, water and sewer
• Refer guest comments/complaints to supervisor

KNOWLEDGE AND CERTIFICATION,

SKILLS AND ABILITIES

Knowledge and Certification

Required:

Preferred:

• Marina and / or RV Park experience

Skills

Required:

• Accurate and detail-oriented
• Must be able swim
• Excellent verbal and interpersonal communication skills

Preferred:

• Strong mechanical aptitude

Abilities

Required:

• Ability to work fast and efficiently
• Ability to follow established dress code policies and practice good personal hygiene
• Ability to interact with guests, coworkers and management in a professional and courteous manner
• Ability to troubleshoot, maintain and repair specialized equipment
• Ability to speak in a clear, concise and pleasant voice

RESTRICTIONS

• Must be 18 years of age or older to serve alcohol

REQUIRED TRAINING

• Treasure Island guest service training
• TIPS training and certification
• Marina safety orientation
• Any position-related training as determined by department manager

PHYSICAL DEMANDS

• Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours
• Must be willing to work in different temperature environment (hot or cold)
• Must have a good sense of balance, and be able to bend and kneel
• Must be able to reach and twist routinely
• Must be able to push, pull and grasp objects routinely
• Must have the ability to independently lift 25+ pounds routinely
• Must be able to perform repetitive hand and wrist motions
• Must have good eye hand coordination
• Must be able to operate foot pedals

WORKING ENVIRONMENT

• Work is performed in the Marina / RV Park areas (indoors and outdoors) including fumes and chemicals, and may require going onto the gaming floor which flashing lights, frequent loud noises and cigarette smoke
• Required to work in extreme weather such as wet, damp and high wind
• Must be able to work in cramped, tight quarters
• Must be willing to work a flexible schedule including all shifts, weekends and holidays
• Occasionally overtime may be required
• Occasionally must deal with angry or hostile individuals
• High volume direct public contact

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.