Facility​/Inspection Specialist

Facility Condition/Inspection Specialist

The Jamar Company is a solution-focused specialty services provider with a strong regional presence and national reach. We deliver dependable, industry-leading results through innovation, safety, and field leadership. Our diverse and passionate team thrives on collaboration, values relationships, and is committed to making a positive impact. We are driven by growth, excellence, and the belief that the best ideas come from diverse perspectives.

Every facility leaves clues. A roofline, a mechanical room, a control system, a maintenance pattern, a customer concern — they all tell part of the story. As our Facility Condition/Inspection Specialist, your job is to connect those clues and turn them into insight. You'll assess building systems, document conditions, identify risks and opportunities, and help customers understand not just what is happening in their facility, but what they should do next.

Essential Duties & Responsibilities:

• Conduct comprehensive facility condition assessments of commercial and industrial facilities, including the evaluation of building systems, equipment, infrastructure, and asset life cycles to identify deficiencies, maintenance needs, safety risks, and capital improvement opportunities.
• Document inspection findings using field notes, photographs, measurements, and other supporting information. Prepare clear, professional reports that include prioritized findings and recommendations.
• Develop facility condition reports that clearly communicate assessment findings, priorities, risks, and recommended next steps.
• Assist with the development of scopes of work, estimates, and customer proposals.
• Coordinate with operations, estimating, project management, engineering, and service teams to develop effective customer solutions.
• Collaborate with Account Managers and cross-functional teams, including operations, estimating, engineering, project management, and service personnel, to develop and deliver customer-focused solutions.
• Build and maintain positive customer relationships through responsive communication, support of customer satisfaction, and identification of opportunities to expand services.
• Maintain accurate inspection, asset, customer, and opportunity information within company software and CRM systems.
• Monitor customer satisfaction and provide follow-up support after assessments, proposals, and project completion.
• Perform all work in accordance with company safety policies and procedures while representing the Company in a professional manner consistent with Jamar's Mission, Vision, and Values.
• Contribute to continuous improvement initiatives, support company programs, and perform other related duties as assigned.
• Perform other duties as assigned.

Required

Education & Experience:

• Experience in commercial roofing, HVAC, plumbing, building automation systems, facilities management, construction, property management, building maintenance, or a related field, is preferred.
• Demonstrated ability to evaluate, assess, and accurately document the condition of building systems and facility assets.
• Strong customer service, communication, and presentation skills, with the ability to communicate technical information clearly and professionally.
• Proficient and comfortable using iPads, computers, and mobile technology in a field-based environment.
• Ability to learn and utilize inspection, reporting, proposal, and CRM software platforms.
• Experience developing reports, scopes of work, estimates, or customer recommendations is preferred.
• Working knowledge of Microsoft Office products is preferred.

Other Details:

• This position will office in Duluth, MN.
• Must possess and maintain a valid driver's license and have the ability and willingness to travel frequently to customer sites.
• All offers of employment are expressly contingent upon the satisfactory completion, in accordance with Company policy, of a pre-employment drug screening and background check.

What Sets Us Apart:

• Safety – You are part of a team that practices safety first in all we do.
• Innovative Culture – Where all ideas are valued and new concepts are encouraged, ensuring continuous growth and out-of-the-box…