Field Service Technician; Mobile), Night Shift - Duncan, SC

About Rivian

Rivianis on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

This position is for a hands-on Field Service Technician who will support Rivian vehicle repairs. The role requires a collaborative, team-orientated individual capable of working in a dynamic, fast-paced environment. While the role is based in a primary location, it may require operating remotely or travelling to various locations, including the production plant, to provide vehicle support as business needs demand.

This job description outlines the full spectrum of skills required, and candidates will be assessed against this spectrum to determine the appropriate level for their expertise.

This is a level-agnostic posting designed to recruit Technician candidates across various seniority levels in the organization; specific level availability fluctuates and is determined by current business needs.

• Perform or assist with assigned vehicle diagnosis, repairs, installations, and inspections, whether at a service centre or in the field directly at customer homes, businesses, or other convenient locations.
• Identify and explain the Rivian product line, EV framework, tools, and accessories.
• Utilise available technical resources to follow Rivian repair procedures efficiently without compromising quality or safety.
• Conduct road tests to ensure the quality of repairs.
• Manage necessary parts operations, including ordering, receiving, shipping, and inventory.