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Front Office Manager – Leading Hotel Group – North Coast KwaZulu-Natal
Job in
Durban, 3611, South Africa
Listed on 2026-01-15
Listing for:
Hospitality Jobs Africa
Full Time
position Listed on 2026-01-15
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Management, Hospitality & Tourism
Job Description & How to Apply Below
The Front Office Manager will be responsible for the overall management of reception,даи guest services, reservations coordination, and front office teams. The role ensures smooth daily operations, effective staff scheduling, and compliance with brand standards and operational procedures.
Responsibilities- Manage guest arrivals and departures
- Handle escalated guest concerns
- Oversee cash‑ups and reports
- Work closely with housekeeping, maintenance, and food & beverage departments
- Proven experience as a Front Office Manager in a hotel environment
- Strong leadership, communication, and organisational skills
- Excellent guest relations and problem‑solving ability
- Experience with PMS systems advantageous
- Stable work history and fully referenceable
- Between 3 - 5 years of relevant experience
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