Lead Service Technician

Improve your life while changing our residents’ life See Career Opportunities

STYL Residential is a company where careers are made, and lives are changed. Our focus on improving the lives of the residents we serve and the colleagues we work alongside has fostered an environment of shared success and individual career advancement.

STYL Residential is now hiring a Lead Service Technician to join our team at our community The Bailey Apartments in Durham, NC.

We are looking for a hardworking individual who is looking to advance their career in maintenance services with a fast-growing company. The Lead Service Technician is responsible for the day‑to‑day maintenance operations at the property ranging from move‑in, move‑out apartment repairs and the overall upkeep to enhance the value of the community and maximize the living experience of our residents. This position involves fixing and troubleshooting equipment, completing unit turns, and assisting the community and your team in maintaining the highest standard of customer service.

• Schedule, monitor and perform preventative maintenance
• Ensure that work order requests are delegated and completed promptly and professionally
• Diagnose problems and repairs in the areas of HVAC, electrical, plumbing, swimming pool, carpentry, dry wall and appliances.
• Maintain the premises of the building, office and grounds in clean and orderly condition
• Complete move out inspections and add relevant damage charges to Final Account Statement
• Manage make‑ready duties on vacant units
• Ensure residential units have been turned in a timely and efficient manner
• Provide excellent customer service to prospective and current residents
• Promptly communicate with maintenance leadership concerning all maintenance issues at the property
• Manage dumpster corrals, trash enclosures/compactors as needed or directed
• Provide on‑call service when scheduled and perform emergency maintenance work when required
• Assist the Supervisor with monitoring inventory of parts and supplies, enter purchase orders as required
• Assist the Supervisor with scheduling and communicating with vendors and contractors
• Uses mobile device to dispatch and complete service requests in a timely manner
• Ensure adherence to the company's safety and hazard communications programs, policies and procedures
• Inspects buildings and grounds to ensure safety and cleanliness and alerts the Maintenance Supervisor to items that need to be repaired
• Participates in company‑provided training such as fair housing, safety, non‑discrimination, EPA, and harassment prevention
• Performs other tasks or duties as directed and assigned

• 3+ years of experience in maintenance service for residential communities, other building maintenance or related trade is required
• Renovation experience is preferred
• EPA certification Type I and II required
• CPO certification required
• Use of general maintenance equipment including but not limited to: hand tools, ladders, refrigerant recovery units, landscaping equipment and required safety equipment; all equipment must be used without jeopardizing the safety of yourself, fellow associates or residents

• On‑call, after‑hour emergency service may be required with on‑call staff required to live within a minimum distance to the community for efficient response time
• Reliable transportation and a valid driver's license
• Excellent written and verbal communication skills
• Must be highly motivated and able to work independently
• Ability to use smart phone to assign work orders and for on‑call requests
• Ability to prioritize and multi‑task

• Hands‑on repair and maintenance work constitute majority of time and duties
• Must be able to move up to 50 pounds variable distances; mobility and flexibility to use ladders to heights in excess of 8 to 9 feet; ability to work outdoors in temperatures above 90 degrees or below 32 degrees Fahrenheit

We invest in our people because we believe in our people. We offer training and development, robust employee benefits, 401k contribution and matching, flexible spending program for transit, medical, dependent care and…