Hospitality Professional

Hospitality Professional required for a renowned establishment based in East London

Key Responsibilities:

• Deliver outstanding customer service across front-of-house, guest relations, or food and beverage departments

• Manage guest requests, resolve complaints efficiently, and ensure memorable experiences

• Uphold high standards of cleanliness, safety, and hospitality protocol

• Coordinate with various departments to ensure seamless service and guest satisfaction

• Assist with bookings, check-ins/check-outs, reservations, or event execution, depending on department placement

• Maintain professional appearance and behavior in line with brand standards

• Support team leadership with daily operations and staff mentoring where required

• Stay informed about facility services, promotions, and local attractions to assist guests

Requirements:

• Grade 12 (essential)

• Drivers license (essential)
• Supervisory experience