Data Center Technician |Eden Prairie, MN; Onsite

Description

US Signal is a leading data center services provider, offering secure, reliable network, cloud hosting, colocation, data protection, and disaster recovery services — all powered by its expansive, robust fiber network. US Signal also helps customers optimize their IT resources through the provision of managed services and professional services.

We're hiring a Data Center Technician to join our team at our Eden Prairie, MN data center. This is an onsite role with shift options of 7:00 a.m.–7:00 p.m., 7:00 p.m.–7:00 a.m., or an 8-hour flex shift supporting night coverage on variable days. The role also requires on-call and after-hours support as needed. We are hiring for multiple openings.

• Facility Monitoring:
  Conduct daily rounds and monitor systems to ensure reliability of electrical, mechanical, and fire safety systems.
• Maintenance & Incident Response:
  Perform preventive maintenance, troubleshoot equipment issues, and respond to facility and rack-level events within SLAs.
• Hardware & Rack Operations:
  Install and decommission racks, provide remote hands support, and customer support.
• Cabling & Infrastructure:
  Install, test, and maintain copper and fiber cabling; execute rack and stack procedures aligned with airflow and cable management standards.
• Work Orders & Vendor Oversight:
  Manage work orders via Salesforce, coordinate with vendors and contractors, and support customer service requests.
• Access Management:
  Oversee physical access control systems and badge issuance for employees, contractors, and visitors to ensure secure entry to buildings and restricted areas in compliance with company policies.
• Emergency Procedures:
  Follow escalation protocols and incident response plans to ensure system uptime and personnel safety.

• Facility Systems Knowledge:
  Experience or willingness to learn electrical, plumbing, HVAC, fire systems, and security equipment, including relevant building codes.
• IT & Software Proficiency:
  Basic IT networking knowledge and proficiency in Microsoft Office tools (Word, Excel, Outlook, Visio, Project).
• Project & Vendor Management:
  Ability to manage multiple projects, contractors, and vendors to maintain high standards in data center operations.
• Simplify:
  Problem Solving, Strategic Thinking
• Find a Way to Win:
  Results Orientation, Initiative
• Act Like an Owner:
  Accountability, Leadership, Business Acumen

• Associate's degree or 2+ Years Professional Experience telecommunications or telecommunications office infrastructure to include electrical, HVAC, fire suppression and security

• Must be able to achieve CJIS certification within introductory period of employment.
• Valid driver’s license and insurance.

In return for your hard work and commitment, you will enjoy a supportive and inclusive workplace, along with the following benefits:

• Generous paid time off policy, including vacation, and 10 paid holidays
• Competitive and comprehensive medical, dental, and vision benefits plans with Flexible Spending benefits including medical/dental expenses and dependent care
• 401(k) retirement plan with a generous contribution
• Group Term Life Insurance covered 100% by employer
• Wellness incentive to promote overall employee well-being
• Paid volunteer time
• Business casual dress code

This position may be performed in either a standard office setting or a home office environment. It requires prolonged periods of sitting, frequent use of a computer and other office equipment, and effective time management in a self-directed work environment. Occasional lifting of items up to 25 pounds may be required.

All US Signal employees will comply with US…