Facilities & Maintenance Coordinator

At Minnesota Cannabis Services, we’re not just building businesses — we’re building the people who make them great. Our team partners with leading operators across cultivation, manufacturing, distribution, and retail to deliver world-class expertise in legal, finance, analytics, marketing, HR, and technology.

We’re looking for professionals who take pride in their work, move with purpose, and thrive in fast-changing environments. The kind of people who hold themselves to high standards, think creatively, and find satisfaction in solving hard problems.

When you join our team, you’ll work alongside some of the most experienced leaders in the industry — professionals who share their knowledge freely and lead by example. You’ll be challenged, supported, and trusted to take ownership of meaningful work that shapes the future of one of the fastest-growing industries in America.

Minnesota Cannabis Services partners with leading cannabis operators across cultivation, manufacturing, distribution, and retail to deliver expertise in legal, finance, analytics, marketing, HR, and technology.

The Facilities & Maintenance Coordinator owns the maintenance ticket queue for every site we support: retail stores, cultivation facilities, and manufacturing facilities. When something breaks, you hear about it first, decide what happens next, and stay on it until it is actually fixed. You'll handle straightforward repairs yourself, dispatch licensed trades for the rest, run the vendor program, and work with the construction team so every new store opens with its equipment documented and its maintenance scheduled.

Not every ticket is equal. A broken display fixture in a store is an inconvenience. A failed dehumidifier in a flower room can cost a harvest. This role is about knowing the difference and moving accordingly. You will report to the Director of Construction and Facilities.

• Serve as the single intake point for every facilities and maintenance request across all supported sites
• Triage each ticket: confirm the real problem, identify the affected system, and prioritize by risk to product, crop, safety, compliance, and revenue
• Keep the ticket system accurate and current, and keep requesters informed
• Spot aging and stalled tickets, escape blockers, and consolidate repeat issues into a single root-cause item
• Verify work is complete before closing any ticket, using photos and sign-off, and reopen work that isn't right

• Handle routine in-house repairs: lighting and fixtures, filter changes, door and lock hardware, shelving and fixture assembly, drywall patching, touch-up paint, minor plumbing and carpentry
• Scope work accurately before dispatch so vendors arrive with the right information, parts, and access
• Schedule around store hours, production runs, and harvest schedules to minimize disruption
• Coordinate vendor site access, escort, and logging at licensed facilities
• Escalate electrical, plumbing, refrigerant, structural, and fire suppression work to licensed trades
• Walk sites regularly to catch deferred maintenance and safety issues early

• Own the approved vendor list across all trades, including after-hours and emergency coverage
• Source and qualify contractors, compare bids, and negotiate rates, service agreements, and response times
• Keep certificates of insurance, trade licenses, and required credentials current
• Track vendor performance on responsiveness, quality, pricing, and callbacks, and replace vendors who don't hold up
• Reconcile invoices against approved scope and ensure warranty work is billed to warranty

• Build and run the preventive maintenance schedule across HVAC, dehumidification,…