Food & Beverage Supervisor - Concessions; EXPO Collapsible Content

We are Edmonton’s Destination Management and Marketing Organization (DMMO). We also manage two of Edmonton’s award-winning venues, the Edmonton Convention Centre and the Edmonton EXPO Centre. We help tell Edmonton’s story, elevate the Edmonton experience, and drive inbound visitation and economic impact in the visitor economy.

Working together in a one-team approach aligned by our core values, Explore Edmonton’s business units’ market and sell Edmonton as a year-round destination to visit, work, and play in while also developing products and experiences that have a uniquely Edmonton flavour. And by incorporating the management of the city’s two award-winning venues into Explore Edmonton, we are uniquely positioned to attract major events, meetings, and conventions to our city, generating greater economic impact.

While Explore Edmonton’s mandate is focused on generating inbound visitation, what we do and how we do it also enhances and amplifies the quality of life for Edmontonians. The people who live here are our greatest ambassadors, so making it easier for them to love our city makes it easier for us to sell it.

Managed by Explore Edmonton Corporation, the Edmonton Convention Centre and Edmonton EXPO Centre both work toward a vision of being among North America’s top-performing venues and achieve that vision through a commitment to positive social, environmental, and economic impact. As two of Edmonton’s largest and busiest venues, the Edmonton Convention Centre and Edmonton EXPO Centre have a combined 672,000 square feet and welcome more than 1.8 million visitors every year.

The Edmonton EXPO Centre is seeking a Food & Beverage Supervisor (Concessions), who will play a vital role in executing the events hosted at the venue.

The Food & Beverage Supervisor is responsible for providing positive guest interactions and serving guests in a friendly and efficient manner. They are expected to be attentive to our guests' and team members' needs and make them feel welcome at all times in the Edmonton EXPO Centre.

The successful candidate will be responsible for:

• Motivating, supervising, training and mentoring team members
• Consistently providing professional, friendly and engaging customer service
• Providing daily observation feedback, direction, and assistance to team members
• Maintaining stock during events
• Maintaining cleanliness of workstations
• Conducting cash drops at the end of events
• Accurate completion of tasks in relation to tills, inventory control sheets, stock rotation, and inventory control
• Enforcing departmental and corporate policies and procedures
• Monitoring new staff and participating in training
• Ensuring high standards of health and safety are always maintained
• Continually building morale and engagement within the team

Our successful candidate will have:

• Valid Pro Serve certificate
• Experience working in the food service industry
• 2+ years in a supervisory position would be an asset
• Ability to work well under pressure in a fast-paced environment
• Excellent verbal communication, problem solving and interpersonal skills
• Strong attention to detail/organizational skills
• Ability to work within and supervise a team
• Ability to delegate effectively while at the same time work alongside the staff
• Strong work ethic and is hardworking and reliable
• Ability to stand and walk for extended periods, and able to lift up to 50lbs