Field Service Representative

Company Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy.

Together, we pursue a shared mission to create a more sustainable future.

As a Field Service Representative, you will be on the front lines providing operations and maintenance expertise on water treatment systems for a variety of industry customers. This mission critical role involves working on media filtration, wastewater, softening, reverse osmosis (RO), ion exchange (IX), de‑oxygenation, electro deionization, and ultrafiltration (UF).

• Conduct maintenance and calibration activities
• Consult with customer management and operation teams
• Excellent mechanical know‑how and problem‑solving skills
• Ensure contract compliance of volume and quality specifications
• Operate, monitor, and optimize equipment performance

• Carry out mechanical, electrical and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation.
• Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed.
• Maintain inventory of spare parts and an adequate supply of chemicals and replacement parts.
• Monitor and maintain chemical injection systems.
• Perform analytical testing such as turbidity, hardness, chlorine, pH, CO₂, O₂, SDI, TOC, and other site‑specific requirements.
• Enter and complete work orders, purchase orders and PM plans in Salesforce.
• Daily timekeeping in Kronos.
• Respond to system trouble calls and troubleshoot and restore system operation in a timely manner.
• Other duties as assigned.

• High School Diploma / GED / Home School Certification or international equivalent.
• 2+ years of service/maintenance experience (Electrical, chemical, and/or mechanical) in an industrial environment.
• Basic computer skills (email, data entry, online training, EHS reporting).
• Able to lift 50 lbs.
• Willingness and ability to respond to after‑hours call‑out within 2 hours.
• Current driver’s license.
• Able to maintain site access.
• Forklift experience/training or ability to be certified.

• Bachelor’s or Associate’s Degree in Science/Engineering (STEM) or technical certificate in Instrumentation, Electrical or Mechanical.
• Experience in industrial, oil field, refineries, chemical, or power generation plants.
• 25% travel (training/other site visits).
• Comfortable with hot, dirty, loud, and moving equipment.
• Experience working with chemicals for water treatment.
• Experience working with corrosive chemicals used for membrane cleaning operations.

• Must perform work with appropriate PPE (safety‑toed shoes, safety glasses, bump cap/hard hat, etc.).
• Time will be split between maintenance and assembly work; tasks include bending, kneeling, fine‑motor work, use of hand tools and PVC bonding materials (glue, primer).
• Ability to operate power tools such as drills, grinders, and saws.
• Some sitting and computer work is required.
• Some unassisted lifting up to 50 lbs. is required; most heavy part movement is assisted with cranes/hoists and pallet jacks.
• Acceptable 25% travel.
• Comfortable working with hot, dirty, loud, and moving equipment.

• Compensation:
  Hourly $22.00 – $34.00 USD; salary range is tied to the market.
• Medical, Dental, & Vision Insurance starting Day 1.
• Life Insurance.
• Paid Time Off.
• Paid Holidays.
• Parental Leave.
• 401(k) Plan – 3% default contribution plus matching.
• Flexible Spending & Health Saving Accounts.
• AD&D Insurance.
• Disability Insurance.
• Tuition Reimbursement.

All your information will be kept confidential according to EEO guidelines. Veolia is an equal‑opportunity employer and is committed to diversity and inclusion.

Applicants must be eligible to lawfully work in the U.S. immediately; the employer will not sponsor applicants for U.S. work authorization (e.g., H‑1B visa) for this opportunity.