Shipping and Receiving Associate El Paso, Texas

Job Title:
Shipping and Receiving Associate

Reports To:

The Shipping and Receiving Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership.

• 3 years of experience working in a mail facility or similar background
• Requires a valid driver license—candidates must be at least 25 years of age to follow fleet insurance requirements
• Strong computer skills, including proficiency with scheduling or calendar software, logistics tracking software (experience with Bear Tracks is a plus), database software, Numbers or Excel, and Pages or Word
• Excellent customer service skills
• Effective organizational, communication, interpersonal, and time management skills
• Material handling skills, including ability to use motorized and manual equipment such as forklifts (in locations where they are needed), pallet jacks, and hand trucks
• Ability to perform the following types of physical activities: lift up to 50 pounds, push/pull to move equipment, bend/stoop/squat/kneel, and reach above shoulders
• Background and experience working in a warehouse or loading dock environment, with exposure to varied weather conditions
• Must be cross‑trained to support all tasks required for that site, including routes, receiving, mail services, shipping, floaters, freight coordination & logistics, loading dock operations, and customer service/help desk
• Must be experienced with and able to troubleshoot issues regarding tracking software, secure lockers, and other tools & technology used by the SRM team
• Superior communication skills, with an ability to summarize and share relevant information in a clear and easy-to‑understand way, across all levels
• Acts with a sense of urgency and quickly responds to emails, texts, and phone calls to provide a high standard of service to customers and colleagues

• Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
• Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
• We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
• Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401(k) with matching, Entertainment Discounts, & Paid Time Off.
  • Note:
    
    Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

SPS is an award‑winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies.

Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual…