Transit Systems Technician

MOS Code:
None

Education and Experience:

High School Diploma or GED, or higher and three (3) years of experience in the installation, maintenance, troubleshooting, and repair of electronic, communication, or technology-based systems.

Licenses and

Certifications:

Valid Texas Class C Driver's License or equivalent from another state by the date of appointment.

Special Requirements:
Positions requiring a CDL or positions of a safety-sensitive nature will be subject to drug and alcohol testing in accordance with federal regulations.

• Responsible for the installation, troubleshooting, maintenance, salvage, and inventory of the Intelligent Transit System (ITS) vehicular hardware and software under direction.
• Monitor and maintain the Intelligent Transit System (ITS), Computer-Aided Dispatch (CAD), and Automatic Vehicle Location (AVL) equipment and software.
• Install, maintain, program, and repair vehicle logic units and data terminals on both revenue-generating and non-revenue fleets.
• Oversee the installation and upkeep of automated passenger counters, public address systems, LED signage, LTE cellular devices, GPS location systems, and mobile voice and data radios.
• Manage antenna and coax assemblies; oversee installation and maintenance of video surveillance systems across the fleet.
• Maintain comprehensive inventory records of all proprietary CAD/AVL hardware and related general hardware components.
• Follow standardized procedures for warranty claims, returns, tracking, and receipt of proprietary hardware to ensure proper documentation and accountability.
• Assist with procurement of both proprietary and general new equipment, including various miscellaneous hardware components.
• Oversee configurations of proprietary CAD/AVL mobile software, ensuring proper management and timely upgrades.
• Use proprietary back-end software applications to monitor system performance and troubleshoot hardware issues effectively.
• Keep detailed documentation of all activities related to installation, salvage, troubleshooting, and repair efforts to maintain comprehensive records.
• Follow standardized procedures for bench testing equipment reported as faulty to diagnose and verify issues.
• Act as a technical liaison between departments, providing expert assistance and support for systems integrated with CVT technology, ensuring smooth communication and resolution of technical challenges.
• Conduct regular trend analysis to identify and resolve recurring issues, ensuring continuous improvement.
• Provide IT support and assistance to other Sun Metro divisions to enhance overall operational efficiency and align with Sun Metro’s strategic goals and mission-critical objectives.