Lead​/Supervisor - El Paso

About Merchants Building Maintenance, LLC

We’re a reliable, responsive commercial cleaning company.

Merchants Building Maintenance is a full-service, family-owned and operated commercial cleaning company that has grown to become one of the largest providers in the Southwestern US.

To excel in all that we do for our customers, employees, suppliers, and the communities we serve by continuously improving the quality and value of our services.

Every one of our 6,000+ team members is important to us. We’re proud to treat everyone on our staff like family

We are a certified woman-owned business by the Women’s Business Enterprise National Council (WBENC) and a certified Women’s Business Enterprise by the Supplier Clearinghouse.

job title: Lead

Revision Date: 10/01/2021

Flsa Status: Non-Exempt

Position Type: Full Time

Reports To: Area Manager/Supervisor

Level/Grade: Production

Hr Approval:

Leads are responsible for the day-to-day Janitorial operations and activities to ensure conformance to contract requirements. Performs supervisory and routine janitorial activities at an assigned building, hospital, warehouse, shopping mall, school or other facility to maintain buildings, common areas, locker rooms and adjacent grounds areas in a clean, orderly and secure condition. Oversees inspections, quality control measures, and the inventory control of equipment and supplies for the assigned building.

Responsible for client communication and satisfaction, working closely and directly with clients on a daily basis.

• Operate cleaning equipment such as vacuums, floor stripper, buffer and polisher, carpet shampooer, scrubbers and power blower as assigned.
• Respond to emergency cleanups such as spills and bodily fluids.
• Perform other duties as assigned.
• Maintain regular attendance.

• Good verbal communication skills
• Able to work well with all levels of employees and managers
• Maintain a clean and orderly work area
• Ability to perform job with minimal supervision
• Regular and timely attendance
• Bilingual English/Spanish a MUST
• Minimum of (2) years managing janitorial operation and experience in a service/customer oriented environment
• Flexibility with hours and schedule
• Technical knowledge of all aspects of janitorial service delivery
• Must have a valid driver's license.
• Basic methods, materials, tools and equipment used in custodial work and routine maintenance.
• Proper methods of storing equipment, materials and supplies.
• Proper lifting techniques.
• Principles of training and providing work direction.
• Use cleaning materials, equipment and methods according to predetermined standards.
• Walk, bend, lift, push and stand for extended periods of time.
• Work cooperatively with others.

• High School Education or equivalent
• Previous experience in a similar capacity and environment

Please note this job description is not designed to cover all or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice and may include all or some of the physical demands listed.

Physical requirements include stooping, standing, climbing and frequent lift and/ or moving a minimum of 50 lbs. of office and facilities equipment and trash and the ability to safely use equipment provided. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

• Dental Insurance
• Vision Insurance
• Medical Insurance

This position reports to Area Manager.