Service Supervisor

• Oversee and perform technical and mechanical work for buildings, grounds, amenities, and common areas
• Manage work orders from resident service requests and routine community upkeep
• Diagnose defects or problems and complete repairs
• Oversee and complete the apartment make-ready process, including inspections, punch lists, vendor scheduling, supplies, maintenance, and final inspections
• Develop cleanliness and appearance standards for community grounds, amenities, buildings, units, and common areas
• Inspect work performed by service team members and develop corrective action plans
• Inspect contractor, vendor, and service-provider work for quality and compliance with specifications
• Maintain spare-parts and maintenance-material inventory and coordinate supply orders with the Community Manager
• Complete monthly preventative maintenance procedures
• Support cost-cutting and expense-control programs
• Conduct Greystar safety meetings and maintain current, accessible MSDS sheets
• Ensure compliance with OSHA and other safety requirements
• Provide respectful customer service, answer questions, respond to maintenance complaints, and assign work orders efficiently

• Technical and mechanical maintenance experience or knowledge
• Ability to diagnose defects or problems and make repairs
• Knowledge of established policies, procedures, safety standards, and code requirements
• Ability to complete apartment make-ready processes and maintenance tasks
• Ability to schedule and oversee vendors, contractors, and service providers
• Ability to maintain inventory and order supplies and tools within budget guidelines
• Knowledge of OSHA and other safety-related laws and requirements
• Customer service skills
• Ability to work onsite in Kentucky

Demonstrates expertise in technical and mechanical maintenance, including diagnosing defects, performing repairs, and managing the apartment make-ready process. Ensures compliance with safety standards and effective inventory management while providing exceptional customer service.

• Technical And Mechanical Maintenance Experience
• Defect Diagnosis And Repair
• Apartment Make-Ready Process Management
• OSHA Compliance Knowledge
• Customer Service Skills

• Technical Maintenance
• Mechanical Repairs
• Inventory Management
• Preventative Maintenance Procedures
• Vendor Scheduling
• Quality Inspection
• Cost-Cutting Programs
• Safety Standards Knowledge
• Code Requirements Knowledge
• Work Order Management

• Customer Service
• Problem-Solving
• Communication
• Team Leadership
• Organizational Skills

• OSHA
• MSDS
• Community Upkeep
• Service Requests
• Corrective Action Plans
• Building Maintenance
• Grounds Management
• Vendor Management
• Safety Meetings
• Kentucky Onsite Work