Part-Time Circulation Services Assistant Job Elk Grove Village area,Illinois USA,Administrative/Clerical

PART-TIME CIRCULATION SERVICES ASSISTANT

The Elk Grove Village Public Library is an equal-opportunity employer.

Qualifications

High School Diploma or equivalent.
Friendly and helpful personality.
Good communication skills and ability to understand and share written/oral instructions.
Ability to perform basic computer functions; comfortable using technology and various mobile devices.
Prior customer service, public service, or library work is a plus.
Must be able to bend, stoop, lift, carry, and stand for extended periods; push a 200 lb. wheeled cart.

Attributes

Excellent verbal communication skills; patience, diplomacy, and discretion with the public in person, by telephone, and email.
Prioritizes multiple duties and multitasks when required.
Accurate keyboarding skills and general familiarity with computers; comfortable using mobile devices and technology items.
Ability to write and respond to emails; willingness to help the public and library staff.

Responsibilities

Regulates borrowing of library materials by checking items in and out, registering and renewing library cards, and collecting fines and fee payments.
Informs patrons of circulation policies and procedures; responds to patron inquiries through emails and telephone.
Provides information and registration for library programs.
Answers incoming phone calls and directs them to the appropriate staff/department.
Assists other departments through library outreach opportunities.
Other responsibilities assigned by the immediate supervisor.
Voter registration service to patrons, interlibrary loan duties, printing/preparing circulation services reports and patron notices, curbside service, outside holds locker.

Probationary Period

12 months

Schedule

Set 12‑Week schedule that averages 16 hours per week. The schedule includes morning, afternoon, evening, and weekend hours, depending on needs from week to week.

Set 12-Week Schedule Week 1: