Credit Analyst

Are you looking for an opportunity to work with a reputable company and well-established work environment? Our client is looking for an Accounting Associate to join their team

This position is eligible for medical, dental, vision, and 401(k).

Role:
Credit Analyst

Requirements:
Credit and Collections Experience

• Contact customers regarding outstanding account balances and payment status.
• Investigate and resolve billing discrepancies, payment issues, and account disputes.
• Review customer accounts and assist with establishing and maintaining appropriate credit limits.
• Evaluate orders that require credit review and communicate with internal stakeholders regarding account status.
• Monitor account aging and support initiatives to improve collections performance and reduce past-due balances.
• Gather and analyze financial and payment history information to support credit decisions.
• Maintain accurate customer account records and documentation.
• Partner with sales and customer-facing teams to address account concerns and facilitate issue resolution.
• Prepare reports and account summaries for management review.
• Analyze customer account activity and make recommendations regarding credit risk and account management.
• Follow up with customers through phone, email, and written correspondence to secure payment commitments.
• Assist with month-end reporting and other departmental projects as needed.
• Perform additional duties and special projects as assigned.

• Experience in credit, collections, accounts receivable, or a related financial/customer account management function preferred.
• Strong analytical, problem-solving, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Excel and business software systems.
• Customer-focused mindset with the ability to professionally handle challenging situations.
• Experience in business-to-business environments is a plus.