Customs Entry Specialist

Location: Elk Grove Village, IL (On-site)

Join a Global Leader in Logistics and Supply Chain Innovation

LOGISTEED America, Inc. is a premier provider of logistics and supply chain solutions, delivering intelligent transportation, warehousing, freight forwarding, and customs services across the U.S. and globally. With offices in major cities including Chicago, Los Angeles, New York, Dallas, Miami, and Seattle, we combine cutting-edge technology with a people-first approach to move goods efficiently and responsibly.

This position reports to CHB Manager. The successful candidate in this position will possess key skills and experience which include knowledge of international import transportation, import brokerage procedures, U.S. Customs and Border Protection (“Customs”), and Participating Government Agency (“PGA”)requirements including the clearance process, classification and valuation.

This role primarily requires the individual to manage accounts from A to Z, prepare all documentation necessary to clear merchandise through Customs and any applicable PGA, provide excellent, thorough, and prompt customer service and perform any tasks assigned by the Manager, Supervisor, or Team Lead that meets the needs of the team and department.

Qualities

• Ethical with sound business judgment
• Possesses a passion to help team members
• Ability to work well with others at all level, enjoys being part of a team and is a true team player
• Professional presentation
• Strong customer relations
• Detail-oriented
• Reliable, follows through on commitments
• Strong process and planning orientation
• Goal-oriented, task driven
• Balances team’s needs with goals of organization
• Outstanding written, verbal, presentation and organization communication skills

Essential Duties & Functional Responsibilities Required

Essential Functions

OPERATIONS

• Performing tasks safely.
• Ensuring area housekeeping requirements are met.
• Meeting established procedures and productivity, safety and quality standards including all OSHA rules and LOGISTEED America, Inc. safety practices.
• Meeting attendance & punctuality standards.
• Communicating both orally and in writing in a clear and concise manner.
• Maintaining communication and control through all phases of the file/entry.
• Maintaining an understanding of changing tariffs and their reporting requirements.
• Classifying imported commodities, filing entries, and resolving any issue related to Customs clearance as assigned.
• Entering and transmitting ISFs (Importer Security Filing) for ocean shipments.
• Obtaining and checking all transportation documentation to meet Customs and insurance requirements and compliance with local and international regulations.
• Entering data of client shipment detail including country of origin, documentation, HTS classification and payment is up to date and accurate.
• Resolving customer issues, handling and solving incidents (e.g. disputes)
• Preparing Customs entries, including HTS classification, data input, customer invoicing and delivery of freight.
• Preparing and filing of ACH statements, verifying accuracy of information in Cargo Wise.
• Coordinating with US Customs Brokerage to guide the freight efficiently through complex import procedures.
• Communicating with Customs and Other Government agencies to ensure accurate regulatory compliance.
• Working closely with customers, colleagues and third parties to ensure smooth operations to deadlines.
• Ability to multitask and produce output in high pressure and fast-paced environment.
• Ability to work a flexible schedule as customer and business need dictates.
• Able to consistently produce highly accurate information for internal operations and external customers.
• Assisting supervisor and performing other duties as assigned by the Manager.

COMMUNICATIONS

• Communicating both orally…