Sales Coordinator; Territory

Position: Sales Coordinator (Central Territory)
## Sales Coordinator (Central Territory)
Apply remote type:
Hybrid locations:
(HIESA) Chicago time type:
Full time posted on:
Posted Todayjob requisition :
R0133103
*
* Location:

**(HIESA) Chicago
** Job :
** R0133103
* * Date Posted:
**** Company Name:
** HITACHI INDUSTRIAL EQUIPMENT & SOLUTIONS AMERICA, LLC
** Profession (Job Category):
** Sales, Marketing & Product Management
*
* Job Schedule:

** Full time
** Remote:
** No
*
* Job Description:

***
* Job Title:

** Sales Coordinator (Central Territory)  
*
* Location:

** Elk Grove Village, IL  
** Type:
** Regular, full-time
*
* Hours:

** Mon – Fri, 40 hours, 8:00am – 5:00pm
** Department:
** Commercial Operations – Sales Administration  
*
* Reports To:

** Sales Administration Direct-Channel Supervisor
** Position Overview
** We are an industrial equipment sales and service company serving customers across North, Central, and South America. We are seeking a detail-oriented and proactive Sales Coordinator to support our sales team, streamline order processing, and ensure seamless communication between customers, vendors, and internal departments.

This role requires strong organizational skills and a customer-first mindset. The ideal candidate thrives in a fast-paced, business environment and is comfortable managing multiple priorities.
** Key Responsibilities
**** Sales Support & Coordination
*** Provide day-to-day administrative and operational support to the Americas sales team
* Prepare and process customer quotations, sales orders, and contracts.  Track quotations to ensure orders are received and processed.
* Coordinate order fulfillment with production and warehouse teams and with 3rd party vendors
* Track order status and proactively communicate updates to customers and sales representatives
** Customer Relationship Management
*** Serve as a primary point of contact for customer inquiries regarding orders, delivery timelines, and documentation
* Maintain accurate customer records in CRM and ERP systems
* Assist in resolving customer issues, including shipment discrepancies and billing questions
** Cross-Functional Collaboration
*** Communicate with U.S. and Japan vendors to align on product specifications, pricing, and delivery schedules
* This position will work cross-functionally with most internal groups of the company, including Sales, Operations, Business, Accounting, Technical Service, and Import/Export
** Documentation & Compliance
*** Prepare export documentation, including commercial invoices, packing lists, and certificates of origin
* Ensure compliance with international trade regulations and company policies
* Maintain organized records of sales transactions and customer communications
* Prepare import/export documentation as needed for international trade
** Reporting & Analysis
*** Generate regular reporting for orders received, sales, forecasts, inventory, and performance metrics
* Analyze sales data to identify trends and support strategic decision-making
* Assist in preparing presentations for internal and external stakeholders
** Qualifications
* **
* Required:

*** Bachelor’s degree in Business Administration or related field
* 2–5 years of experience in sales coordination, customer service, or administrative support
* Experience working with SAP is preferred.  Salesforce experience a plus.
* Strong proficiency in Microsoft Office (Excel, Word, PowerPoint)
* Detail oriented with excellent organizational and multitasking skills
* Strong written and verbal communication skills
** Key Competencies
*** Attention to detail and accuracy
* Time management and prioritization
* Cross-cultural communication and collaboration
* Problem-solving and adaptability
* Customer-focused mindset
** Compensation & Benefits
*** Competitive salary based on experience
* Health, dental, and vision insurance
* 401(k) with company match
* Paid time off and holidays
* Professional development opportunities
* Exposure to international business operations