Field Technician

Field Technician, Fare Collection Equipment

Elk Grove Village, IL

We are seeking an experienced Field Technician for a leading manufacturer of electronic fare collection equipment used by transit agencies across North America. This is a hands‑on bench role repairing fareboxes, validators, ticket vending machines, and payment terminals returned from customers nationwide. The equipment pairs precision electronics with rugged mechanical assemblies, so we need someone strong in both.

• Bench Repair:
  Troubleshoot returned equipment to the component and board level using schematics, manuals, and diagnostic software.
• Electromechanical Service:
  Repair bill and coin transports, card readers, thermal and magnetic stripe printers, motors, solenoids, sensors, and locks.
• Soldering:
  Rework through hole and surface mount components and repair wiring harnesses.
• RMA Processing:
  Inspect incoming units, document faults and root cause, and log repairs and parts in the service system.
• Testing:
  Verify repairs against specification using multimeters, oscilloscopes, and equipment specific fixtures.
• Refurbishment:
  Requisition parts, calibrate units, and prepare them to ship.
• Field Service:
  After approximately three months, travel to transit sites for installations, upgrades, and troubleshooting.

• Two or more years in electronic or electromechanical repair. Relevant backgrounds include bench and depot repair, field service, vending or kiosk service, ATM and currency handling equipment, industrial machine repair, and military technical experience.
• Electronics troubleshooting with schematics, multimeter, and oscilloscope.
• Strong mechanical aptitude with hand and power tools.
• Clean through hole soldering and wiring harness work.
• Accurate repair and parts documentation.
• High school diploma or GED.
• Valid driver's license and ability to travel domestically after training.
• Able to pass a background check and drug screen.

• Technical certificate or associate degree in electronics or industrial maintenance.
• Experience with cash handling equipment such as vending machines, kiosks, gaming devices, or ATMs.
• Familiarity with transit fareboxes or fare validators.
• Surface mount rework experience or IPC A 610 or J STD 001 certification.

• Ability to lift and carry equipment and tools up to 50 lbs. Extended bench work with close visual focus on small components. Manual dexterity for handling small electronic components.

• Schedule:
  
  Monday through Friday, approximately 7:00 AM to 4:00 PM
• Pay Rate: 24.00 to 27.00 per hour, depending on experience
• Location:
  
  On site in Elk Grove Village, IL 60007
• Travel:
  None for the first three months, then approximately 10 to 20 percent, flexible
• Duration:
  Long term, ongoing position

Established manufacturer with a stable, steady service pipeline. Real variety across electronics, mechanics, and field work in one role. Long term position with room to grow into field service.