Critical Facilities Technician

Critical Facilities Technician - Chicago, IL

It's fun to work in a company where people truly BELIEVE in what they're doing! We’re committed to bringing passion and customer focus to the business.

If you enjoy collaborating with team members to drive and operate some of the industry’s leading and most innovative infrastructure solutions, this role may be right for you.

We are a company dedicated to driving positive change in the industry through continuous data center innovation, diversity and inclusion, and corporate sustainability.

As part of our exciting growth, we are currently searching for a Critical Facilities Technician.

• Maintain, monitor, and perform preventive, predictive, and corrective maintenance on critical and non‑critical equipment.
• Operate and maintain mechanical areas including HVAC, plumbing, generator operations, fire detection and suppression, life safety, temperature control systems, building management systems, and digital systems (fire alarm, duress, card access, CCTV).
• Plan, implement, coordinate, and supervise all electrical operations, maintenance, and energy management programs for a critical facilities environment; ensure conformance with change‑control development, approvals and execution.
• Schedule, develop and assure quality for all preventive maintenance, contracted maintenance, and general maintenance.
• Routinely perform all work in strict accordance with governing MOP/SOP/ERP procedures and maintenance work instructions.
• Operate and monitor critical and non‑critical system equipment and components; oversee work efforts (including 3rd‑party contractors) for safe and compliant operation and modification of critical equipment; disable and enable fire alarm control panels and systems.
• Receive and execute work orders for preventive and corrective maintenance on critical systems and building physical structure; consult with Facility Manager or Lead CFT to order necessary materials; finalize work orders by completing necessary documentation in the computerized maintenance management system.
• Respond immediately to emergency situations (fire, evacuation, equipment failure, etc.) and customer concerns.
• Monitor building operations and tour properties periodically during scheduled shift.
• Understand the engineering design and operational aspects of all electrical systems.
• Evaluate, assign, and monitor the safe‑work responsibilities and safety procedures of employees and contractors.
• Respond quickly to emergency situations and develop and communicate improvements to ADC’s processes to ensure continuous improvement and innovation.

• High school diploma and minimum 3‑5 years of experience in electrical or mechanical critical facilities support; or 7+ years of experience as HVAC or mechanical/electrical technician.
• Electrical/Mechanical certifications preferred.
• Able to work overtime and longer shifts (12 hour).
• Shifts may require day/night/weekend/holiday work.
• Computer skills required: MS Office.

Hourly Pay Range: $35.00‑45.00.

• Health coverage: medical, dental, and vision insurance.
• Health Savings and Flexible Spending Accounts: HSA with employer contribution for eligible participants; FSA’s offered for health and dependent care.
• 401(k) plan with company match.
• Paid time off and holiday pay.
• Company‑sponsored insurance: short‑term disability, life insurance, and long‑term disability (with medical election).
• Optional benefits: voluntary life, critical illness, legal, and additional disability coverage.
• Wellness programs: employee assistance program (EAP), gym membership, and other wellness initiatives.

The above is intended to describe the general content of and requirements for the performance of this job.…