Field Service Technician

Field Service Technician - Onsite

Elyria, OH, United States

Come make the world and accelerate your success.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of more than 43,500 diverse and high-performing professionals globally who are making their mark on some of the world's most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

As a Field Service Technician, you'll be part of our Nelson Stud Welding & Fastening team working as an onsite employee. You'll get to:

• Troubleshoot, maintain, modify, and repair Nelson Stud Welding systems, including power sources, accessories and field diesel units.
• Troubleshoot, maintain, modify, and repair customer equipment.
• Assist customers in person and via the telephone with equipment, accessory, and technical problems.
• Assist sales representatives with equipment, accessory and technical problems.
• Perform in-house training and demonstrations for both internal and external customers.
• Weld samples for sales representatives and customers.
• Perform as a boiler outage service technician as required.
• Perform cycle counts as directed.
• Perform shipping and receiving responsibilities when required.
• Complete company deliveries to various customer/warehouse locations as needed.
• Maintain a clean, neat and safe working environment.
• Occasionally perform general building maintenance.

You love to learn and grow and be acknowledged for your valuable contributions. You're not intimidated by innovation. Wouldn't it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:

• Associate degree (A.S./A.A.S.) or 6 months to 1year related experience and/or training
• Experience with high voltage electro-mechanical systems (three-phase power)
• Ability to read, write and interpret documents including but not limited to, complex technical documents, electrical schematics and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of the organization.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, fractions, area, circumference, and volume.
• 25% travel as needed
• Must be able to frequently lift and/or move up to 50 pounds.

You'll receive a competitive salary and a great benefits plan including:

• Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement.
• Discounts on Stanley Black & Decker tools and other partner programs.
• Fleet Company Vehicle Program

We want our company to be a place you'll want to be – and stay. Being part of our team means you'll get to:

• Grow:
  Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
• Learn:
  Have access to a wealth of learning resources, including our Lean Academy and online university.
• Belong:
  Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity, and inclusion.
• Give Back:
  Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

What's more, you'll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We're more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We're visionaries and innovators. As successful as we've been in the past, we have so much further to go.

That's where you come in. Join us!

This role is not eligible for visa sponsorship (H1B, OPT/CPT, TN etc).

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