Pool Maintenance Supervisor

Hourly Rate: $37.65

At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Pool Maintenance Supervisor atHVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.

Hourly Rate: $37.65

Shift: 1st and 2nd

Schedule:
Full time, weekends and holidays required

Valid U.S. Driver's License required

CPO Certification Preferred

Where great benefits lead to a life fulfilled.

• Competitive Pay

• Medical/Dental/Vision/401K opportunities

• Travel discounts

• Credit Union Membership

• Tuition Reimbursement

• Professional Counseling & Family Support

• Growth and Development Opportunities

* Benefit Eligibility will vary by position

Site Specific Perks:

• Free On-Site Parking

• Department celebrations

• Associate Appreciation Week

• Monthly associate recognition and reward programs

• Stipend for work shoes

• Ensuring continuous, reliable pool and spa facility operations and reduce costly breakdowns through preventive maintenance.
• Maintain compliance with life-safety requirements
• Support and supervise engineering team members.
• Oversee day to day pool operations and long term asset protection.
• Perform and document daily water testing
• Maintain proper sanitizer, pH, alkalinity, calcium hardness, and cyanuric acid levels.
• Ensure pools and spas meet state and local health department requirements.
• Adjust chemicals as necessary to maintain safe operating conditions
• Maintain accurate chemical logs and records.
• Investigate and correct water quality issues immediately.
• Monitor and maintain:
  Pumps, Filters, Heaters, Chemical feed systems, Controllers and automation systems
• Ensure proper circulation and filtration rates.
• Perform preventive maintenance inspections.
• Coordinate repairs with vendors and contractors.
• Respond to emergency equipment failures.
• Ensure compliance with:
  California Pool Code, Health Department regulations, OSHA requirements, Company safety standards
• Maintain required pool signage.
• Verify all safety equipment is present and functional.
• Close pools when conditions present a health or safety risk when necessary
• Prepare for inspections and correct
• Maintain:
  Chemical logs, Inspection reports, Closure reports, Maintenance records, Incident reports, SDS documentation
• Ensure documentation is always audit ready.
• Train associates on:
  Water testing procedures, Chemical handling, PPE requirements, Emergency response, Equipment operation
• Verify employees follow established procedures consistently.
• Supervisor’s role will extend beyond technical pool operations into supervision, coaching, and accountability. These responsibilities will include:
  1. Leadership and Team Direction
• Establish daily work priorities.
• Assign routes and pool/spa inspections.
• Conduct shift briefings.
• Communicate safety concerns and operational updates.
• Promote a culture of accountability and professionalism.
  2. Scheduling and Coverage
• Create work schedules.
• Ensure adequate coverage for: o Pool inspections o Chemical testing o Emergency response o Preventive maintenance
• Coordinate vacation and call-off coverage.
• 3. Performance Management
• Monitor individual productivity and quality.
• Provide coaching and corrective feedback.
• Conduct performance reviews.
• Recognize strong performance.
• Develop improvement plans where necessary.
• 4. Safety Oversight
• Enforce PPE requirements.
• Conduct safety meetings.
• Investigate incidents and near misses.
• Verify proper chemical storage and handling.
• Ensure compliance with lockout/tagout and confined space procedures where applicable.
• 5. Training and Certification Management
• Verify associates are properly trained.
• Crosstrain team members for operational continuity.
• Maintain training records.
• Develop succession plans for future lead operators or supervisors.
• 6. Quality Assurance
• Audit testing logs for accuracy.
• Conduct field inspections of completed work.
• Verify pools and spas meet company standards.
• Ensure deficiencies are corrected promptly.
• 7. Inventory Control
• Monitor chemical usage.
• Control inventory levels.
• Track equipment and tool condition.
• Reduce waste and prevent shortages.
• 8. Guest Experience and Service Recovery
• Respond to guest concerns regarding pools and spas.
• Coordinate pool closures and reopenings professionally.
• Ensure water features remain operational and visually appealing.
• Support resort operations by minimizing guest disruption.
• Available to work a flexible schedule including evenings,…