Temporary Operations Assistant

Department:
Temp Center

Salary/Grade: TMP/01

Position:
Temporary Operations Assistant

Hours:

This is a part‑time position (29 hours per week, M‑F, some weekends)

Pay: $21.00 per hour

Campus:
Evanston

Approximate start date: 4/20/2026

Approximate end date: 9/1/2026

Northwestern University is seeking a temporary Part‑time Operations Assistant for the Evanston campus.

The Operations Assistant provides essential daily support for mailroom operations at the Kellogg Global Hub. This customer‑facing role is responsible for ensuring the efficient flow of incoming and outgoing mail, managing deliveries, and providing operational backup for the broader Facilities team during peak business times.

• Receive deliveries from major carriers and University mail services.
• Sort, meter, pick up, and deliver mail throughout the Kellogg Global Hub and other designated Kellogg buildings.
• Customer Support (5%):
  Advise mailroom customers on the most cost‑effective shipping options, maintaining up‑to‑date knowledge of USPS, UPS, Fed Ex, and express mail rates and technologies.
• Reporting & Compliance (10%):
  Generate daily activity reports for all major carriers and assist in enforcing building delivery policies, ensuring proper tracking, documentation, and monitoring.
• Facilities Support (5%):
  Provide cross‑functional, operational support for the Facilities team in areas such as the loading dock and front desk as needed.

• High school diploma or equivalent (GED).
• Previous customer service experience (hospitality, retail, or restaurants) is preferred.
• Proficiency with Windows PCs, keyboarding, and Microsoft Suite, alongside the ability to learn mail machines and software.
• Must be capable of lifting up to 55 pounds and performing physical tasks including bending, carrying, climbing, pushing, standing, and walking.
• A valid driver's license is required, along with the successful completion of the Defensive Driving course offered by NU Risk Management.
• Professional appearance and demeanor, excellent written and verbal communication, and the ability to work effectively both independently and as part of a team.

Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.